# Rippling: Major incident: Data features degraded

**Summary:** Rippling reported major degradation affecting Reports, Transformations, and AI assistant deep data answers, starting at 2026-03-24 23:18 UTC. The team identified the issue and implemented a fix; services were reported recovered at 2026-03-25 00:33 UTC, and the incident was resolved at 2026-03-25 00:42 UTC, with a computed duration of 1 h 23 min. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2026-03-24 23:18 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/f5g8t2rm3ktb](https://stspg.io/f5g8t2rm3ktb)
- [Company: Rippling](https://rewindex.com/company/rippling.md)
- Versions: before (none: first archived) → after incident\_version:231/3lc64w5rsr6c@d8cc3623c95e
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Data features degraded
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-03-24 23:18 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-03-25 00:42 UTC
```

**6. Added: Update** (identified) · 2026-03-24 23:18 UTC

```diff
+ Systems underlying Rippling Data features (Reports, Transformations, AI assistant deep data answers) are currently degraded. The team has identified the issue and is implementing a fix.
```

**7. Added: Update** (monitoring) · 2026-03-25 00:33 UTC

```diff
+ Services are recovered. We are continuing to monitor to ensure no further degradation.
```

**8. Added: Update** (resolved) · 2026-03-25 00:42 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-03-24 23:18 UTC | Major incident: Data features degraded (this change) | degradation |

All Rippling changes: [timeline](https://rewindex.com/company/rippling/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/id01d47530ae1fd · Markdown: https://rewindex.com/change/id01d47530ae1fd.md · JSON: https://rewindex.com/api/v1/changes/id01d47530ae1fd · Generated 2026-10-18T02:26:41.788Z