# Brex: Critical incident: Intermittent Connectivity

**Summary:** Brex reported intermittent connectivity with critical impact starting at 2025-09-26 13:48 UTC, lasting 34 min and resolved at 2025-09-26 14:23 UTC. Brex put a fix in place by 2025-09-26 14:01 UTC and continued monitoring for stability; no cause was stated. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2025-09-26 13:48 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/54mxmdcf97g2](https://stspg.io/54mxmdcf97g2)
- [Company: Brex](https://rewindex.com/company/brex.md)
- Versions: before (none: first archived) → after incident\_version:217/fb27zsxkdfgl@b4c52eeb1765
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Intermittent Connectivity
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-09-26 13:48 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-09-26 14:23 UTC
```

**6. Added: Update** (investigating) · 2025-09-26 13:48 UTC

```diff
+ We are currently investigating reports of intermittent connectivity.
```

**7. Added: Update** (monitoring) · 2025-09-26 14:01 UTC

```diff
+ We have identified the issue, have put a fix in place and are monitoring for recovery.
```

**8. Added: Update** (resolved) · 2025-09-26 14:23 UTC

```diff
+ We have resolved the issue. We will continue monitoring for stability.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-09-26 13:48 UTC | Critical incident: Intermittent Connectivity (this change) | degradation |

All Brex changes: [timeline](https://rewindex.com/company/brex/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/icfbadb7d86d1d8 · Markdown: https://rewindex.com/change/icfbadb7d86d1d8.md · JSON: https://rewindex.com/api/v1/changes/icfbadb7d86d1d8 · Generated 2026-10-18T01:52:54.869Z