# LogRocket: Major incident: Reports of dashboard not loading

**Summary:** LogRocket reported a major Dashboard outage involving reports of the dashboard not loading, starting at 2021-02-05 16:22 UTC and resolved at 2021-02-06 05:14 UTC. The incident lasted 12 h 51 min; no cause or fix was stated. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2021-02-05 16:22 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/10k8hp3yztwg](https://stspg.io/10k8hp3yztwg)
- [Company: LogRocket](https://rewindex.com/company/logrocket.md)
- Versions: before (none: first archived) → after incident\_version:54/1vdkn4vkcg0d@4fc7ea027763
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Reports of dashboard not loading
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2021-02-05 16:22 UTC
```

**5. Added: Resolved time**

```diff
+ 2021-02-06 05:14 UTC
```

**6. Added: Affected components**

```diff
+ Dashboard
```

**7. Added: Update** (investigating) · 2021-02-05 16:22 UTC

```diff
+ We are currently investigating this issue.
```

**8. Added: Update** (resolved) · 2021-02-06 05:14 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2021-02-05 16:22 UTC | Major incident: Reports of dashboard not loading (this change) | outage |

All LogRocket changes: [timeline](https://rewindex.com/company/logrocket/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/ice7be4574c5f1c · Markdown: https://rewindex.com/change/ice7be4574c5f1c.md · JSON: https://rewindex.com/api/v1/changes/ice7be4574c5f1c · Generated 2026-10-18T03:29:28.924Z