# Braintrust: Major incident: Gateway 5xxs

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2026-08-28 15:47 UTC · Detected: 2026-10-19 17:03 UTC
- [Source: https://status.braintrust.dev/incidents/01M14SW1BKRQY52FMTNY410RVW](https://status.braintrust.dev/incidents/01M14SW1BKRQY52FMTNY410RVW)
- [Company: Braintrust](https://rewindex.com/company/braintrust.md)
- Versions: before (none: first archived) → after incident\_version:672/01M14SW1BKRQY52FMTNY410RVW@7f1261cfaaa4
- Change 1 of 1 for this incident

Incident page (full timeline): [Gateway 5xxs](https://rewindex.com/company/braintrust/incidents/01M14SW1BKRQY52FMTNY410RVW.md)
## What changed

**1. Added: Title**

```diff
+ Gateway 5xxs
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-08-28 15:47 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-08-28 15:55 UTC
```

**6. Added: Update** (investigating) · 2026-08-28 15:47 UTC

```diff
+ A fresh gateway deploy was attempted and led to 5xx errors, and then was immediately rolled back.
```

**7. Added: Update** (resolved) · 2026-08-28 15:55 UTC

```diff
+ The deploy was rolled back and gateway 5xxs were mitigated.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-08-28 15:47 UTC | Major incident: Gateway 5xxs (this change) | major |

All Braintrust changes: [timeline](https://rewindex.com/company/braintrust/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/ice584c69a860d0 · Markdown: https://rewindex.com/change/ice584c69a860d0.md · JSON: https://rewindex.com/api/v1/changes/ice584c69a860d0 · Generated 2026-10-20T00:48:44.007Z