# OVHcloud: Major incident: [Global][Collaborative Solutions] - MX Plan incident notification

> Major incident: [Global][Collaborative Solutions] - MX Plan incident notification. Detected 2026-11-07 by Rewindex: what changed on OVHcloud’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/ice52c7ada0d005
Last updated: 2026-11-07T13:53:57Z

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2026-11-07 13:48 UTC · Detected: 2026-11-07 13:53 UTC
- [Source: https://web-cloud.status-ovhcloud.com/incidents/p4cx1y5z4x9q](https://web-cloud.status-ovhcloud.com/incidents/p4cx1y5z4x9q)
- [Company: OVHcloud](https://rewindex.com/company/ovhcloud.md)
- Versions: before (none: first archived) → after incident\_version:765/p4cx1y5z4x9q@10c9be73118e
- Change 1 of 2 for this incident

Incident page (full timeline): [\[Global\]\[Collaborative Solutions\] - MX Plan incident notification](https://rewindex.com/company/ovhcloud/incidents/p4cx1y5z4x9q.md)
## What changed

**1. Added: Title**

```diff
+ [Global][Collaborative Solutions] - MX Plan incident notification
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ investigating
```

**4. Added: Start time**

```diff
+ 2026-11-07 13:48 UTC
```

**5. Added: Affected components**

```diff
+ Collaborative solutions || MX Plan - Mail Flow
```

**6. Added: Update** (investigating) · 2026-11-07 13:48 UTC

```diff
+ We are currently experiencing an incident affecting our MX Plan offering, which is causing temporary availability issues. Please find the details of this incident below : Start time : 07/11/2026 09:00 UTC Impacted Service(s) : Sending and receiving emails on MX Plan is temporarily unavailable. Customers Impact : Customers are temporarily unable to send or receive emails on their MX Plan email accounts. Incoming emails are being queued and will be delivered once the incident is resolved. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-07 13:48 UTC | Major incident: \[Global\]\[Collaborative Solutions\] - MX Plan incident notification (this change) | major |
| 2026-11-07 15:03 UTC | [Incident updated: \[Global\]\[Collaborative Solutions\] - MX Plan incident notification](https://rewindex.com/change/r47da01efbd88e2.md) |  |

Next: [change](https://rewindex.com/change/r47da01efbd88e2.md) · All OVHcloud changes: [timeline](https://rewindex.com/company/ovhcloud/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Major incident: [Global][Collaborative Solutions] - MX Plan incident notification on OVHcloud’s status page, changed 2026-11-07 13:48 UTC (change 1 of 2).

- Canonical URL: https://rewindex.com/change/ice52c7ada0d005
- Citation: OVHcloud, “Major incident: [Global][Collaborative Solutions] - MX Plan incident notification” (2026-11-07 13:48 UTC). Archived by Rewindex: https://rewindex.com/change/ice52c7ada0d005 (CC BY 4.0).
- Markdown link: `[OVHcloud: Major incident: GlobalCollaborative Solutions - MX Plan incident notification (2026-11-07)](https://rewindex.com/change/ice52c7ada0d005)`


---
Canonical: https://rewindex.com/change/ice52c7ada0d005 · Markdown: https://rewindex.com/change/ice52c7ada0d005.md · JSON: https://rewindex.com/api/v1/changes/ice52c7ada0d005 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-07T16:28:31.314Z