# imgix: Major incident: Issues with Imgix web tools

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2026-04-16 17:14 UTC · Detected: 2026-10-19 18:53 UTC
- [Source: https://stspg.io/3v95tnykrjh1](https://stspg.io/3v95tnykrjh1)
- [Company: imgix](https://rewindex.com/company/imgix.md)
- Versions: before (none: first archived) → after incident\_version:760/rx0zmlqgg06z@87accbe99cb5
- Change 1 of 1 for this incident

Incident page (full timeline): [Issues with Imgix web tools](https://rewindex.com/company/imgix/incidents/rx0zmlqgg06z.md)
## What changed

**1. Added: Title**

```diff
+ Issues with Imgix web tools
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-04-16 17:14 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-04-16 17:43 UTC
```

**6. Added: Affected components**

```diff
+ API Service, Web Administration Tools
```

**7. Added: Update** (investigating) · 2026-04-16 17:14 UTC

```diff
+ We are investigating issues with Imgix administration tools. There are reports of issues with logging into Dashboard and calling Imgix APIs. The rendering service is not affected.
```

**8. Added: Update** (monitoring) · 2026-04-16 17:27 UTC

```diff
+ A fix has been implemented and we are monitoring the admin service. The rendering service is completely operational.
```

**9. Added: Update** (resolved) · 2026-04-16 17:43 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-04-16 17:14 UTC | Major incident: Issues with Imgix web tools (this change) | major |

All imgix changes: [timeline](https://rewindex.com/company/imgix/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/icdd48e8451245e · Markdown: https://rewindex.com/change/icdd48e8451245e.md · JSON: https://rewindex.com/api/v1/changes/icdd48e8451245e · Generated 2026-10-20T00:48:34.641Z