# Scaleway: Critical incident: Emergency Maintenance - Dedibox Console

**Summary:** _summary pending_
- Kind: Major incident · Label: critical (vendor)
- Changed: 2026-10-21 14:37 UTC · Detected: 2026-10-21 14:53 UTC
- [Source: https://stspg.io/vk472wv31rnl](https://stspg.io/vk472wv31rnl)
- [Company: Scaleway](https://rewindex.com/company/scaleway.md)
- Versions: before (none: first archived) → after incident\_version:702/q1z622tg90kh@88eb3b0be4f0
- Change 1 of 2 for this incident

Incident page (full timeline): [Emergency Maintenance - Dedibox Console](https://rewindex.com/company/scaleway/incidents/q1z622tg90kh.md)
## What changed

**1. Added: Title**

```diff
+ Emergency Maintenance - Dedibox Console
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ investigating
```

**4. Added: Start time**

```diff
+ 2026-10-21 14:37 UTC
```

**5. Added: Affected components**

```diff
+ Dedibox, Dedibox Console, Dedibox - Products - Dedibox, Dedibox - Products - Dedibox Console
```

**6. Added: Update** (investigating) · 2026-10-21 14:37 UTC

```diff
+ Emergency Maintenance in Progress As part of our investigation into the PHP2SHELL vulnerability (CVE), we are placing console.online.net and api.online.net into maintenance mode as a precautionary measure. The entire console is temporarily unavailable. This maintenance affects only the control plane (Dedibox ordering system and management interface). Hosted servers and services are not affected. Your data remains safe. This maintenance is a precautionary measure while we investigate the vulnerability. We will provide an update as soon as the service is restored.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-21 14:37 UTC | Critical incident: Emergency Maintenance - Dedibox Console (this change) | critical |
| 2026-10-21 21:43 UTC | [Incident updated: Emergency Maintenance - Dedibox Console](https://rewindex.com/change/r63848403784c66.md) |  |

Next: [change](https://rewindex.com/change/r63848403784c66.md) · All Scaleway changes: [timeline](https://rewindex.com/company/scaleway/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/icd28a245edb02b · Markdown: https://rewindex.com/change/icd28a245edb02b.md · JSON: https://rewindex.com/api/v1/changes/icd28a245edb02b · Generated 2026-10-22T00:36:18.341Z