# Discord: Major incident: Some servers and other services (voice calls, activities) not available for some users

**Summary:** Discord reported a major outage that left some users unable to connect to some servers and affected voice calls and activities. It started at 2026-08-31 22:54 UTC and was resolved at 2026-09-01 00:49 UTC, lasting 1 h 55 min; Discord reported remediation steps but gave no specific cause or fix. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-08-31 22:54 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/11m73f3r9hhd](https://stspg.io/11m73f3r9hhd)
- [Company: Discord](https://rewindex.com/company/discord.md)
- Versions: before (none: first archived) → after incident\_version:99/xpz8zbrdkgs2@fc99aeac061b
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Some servers and other services (voice calls, activities) not available for some users
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-08-31 22:54 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-09-01 00:49 UTC
```

**6. Added: Update** (investigating) · 2026-08-31 22:54 UTC

```diff
+ Some users may not be able to connect to some of their servers
```

**7. Added: Update** (investigating) · 2026-08-31 23:26 UTC

```diff
+ some servers will appear unavailable for some users, and some other services may also be impacted (voice calls, activities)
```

**8. Added: Update** (investigating) · 2026-08-31 23:38 UTC

```diff
+ We are taking steps to remediate the issue
```

**9. Added: Update** (identified) · 2026-08-31 23:56 UTC

```diff
+ We are taking steps to remediate the issue
```

**10. Added: Update** (resolved) · 2026-09-01 00:49 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-08-31 22:54 UTC | Major incident: Some servers and other services (voice calls, activities) not available for some users (this change) | outage |

All Discord changes: [timeline](https://rewindex.com/company/discord/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/icb711a3fe845bb · Markdown: https://rewindex.com/change/icb711a3fe845bb.md · JSON: https://rewindex.com/api/v1/changes/icb711a3fe845bb · Generated 2026-10-18T02:31:29.311Z