# Aptible: Major incident: Operations blocked - Route 53 propagation delays

**Summary:** _summary pending_
## Part of an outage event

- [AWS outage, Feb 13, 2025: 11 vendors, 11 incidents](https://rewindex.com/events/2025-02-13-aws)
- This incident blames AWS as the cause. (hop 1, posted +1 h 18 min vs the first vendor naming AWS)
- Evidence: “…Operations blocked - Route 53 propagation delays This incident has been resolved. This incident has been resolved. We are noticing Route 53 record requests succeeding in a normal time frame, and are l…”

```mermaid
flowchart LR
  root["AWS<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>2 vendors, 1 blamed AWS<br/>Courier, Teleport"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>5 vendors, 4 blamed AWS<br/>Coralogix, SingleStore, Aptible, Snowflake +1"]:::blames
  root --> h4
  later["Later<br/>1 vendor, 1 blamed AWS<br/>Grafana Cloud"]:::blames
  root --> later
  me["Aptible (this incident)<br/>posted +1 h 18 min"]:::me
  h4 --- me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

- Kind: Major incident · Label: major (vendor)
- Changed: 2025-02-13 23:51 UTC · Detected: 2026-10-19 18:33 UTC
- [Source: https://stspg.io/y2j84cv5gxf1](https://stspg.io/y2j84cv5gxf1)
- [Company: Aptible](https://rewindex.com/company/aptible.md)
- Versions: before (none: first archived) → after incident\_version:725/mpmv8cqhxlnw@0c232cc14ead
- Change 1 of 1 for this incident

Incident page (full timeline): [Operations blocked - Route 53 propagation delays](https://rewindex.com/company/aptible/incidents/mpmv8cqhxlnw.md)
## What changed

**1. Added: Title**

```diff
+ Operations blocked - Route 53 propagation delays
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-02-13 23:51 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-02-14 00:48 UTC
```

**6. Added: Affected components**

```diff
+ Aptible Deploy
```

**7. Added: Update** (identified) · 2025-02-13 23:51 UTC

```diff
+ We've noticed that some Operations are failing due to Route53 record changes not propagating within the 10 minute time limit allowed by our platform. In order to prevent Apps and Databases DNS records from reaching an inconsistent state, we are temporarily blocking Operations. Performance and reachability of existing Apps and Database is not impacted.
```

**8. Added: Update** (monitoring) · 2025-02-14 00:26 UTC

```diff
+ We are noticing Route 53 record requests succeeding in a normal time frame, and are lifting the operation block at this time. We'll continue to observe running operations to ensure stability.
```

**9. Added: Update** (resolved) · 2025-02-14 00:48 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-02-13 23:51 UTC | Major incident: Operations blocked - Route 53 propagation delays (this change) | major |

All Aptible changes: [timeline](https://rewindex.com/company/aptible/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/icaa2814985e79c · Markdown: https://rewindex.com/change/icaa2814985e79c.md · JSON: https://rewindex.com/api/v1/changes/icaa2814985e79c · Generated 2026-10-20T00:01:09.387Z