# Mode: Major incident: AWS Partial Outage impacting API

> Major incident: AWS Partial Outage impacting API. Detected 2026-11-04 by Rewindex: what changed on Mode’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/ica32ca804f8c8d
Last updated: 2026-11-04T08:53:46Z

**Summary:** _summary pending_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2025-06-13 18:10 UTC · Detected: 2026-11-04 08:53 UTC
- [Source: https://status.modeanalytics.com/incidents/2q9b3znf95vn](https://status.modeanalytics.com/incidents/2q9b3znf95vn)
- [Company: Mode](https://rewindex.com/company/mode.md)
- Versions: before (none: first archived) → after incident\_version:72/2q9b3znf95vn@e63fc1be0ede
- Change 1 of 1 for this incident

Incident page (full timeline): [AWS Partial Outage impacting API](https://rewindex.com/company/mode/incidents/2q9b3znf95vn.md)
## What changed

**1. Added: Title**

```diff
+ AWS Partial Outage impacting API
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-06-13 18:10 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-06-13 18:10 UTC
```

**6. Added: Affected components**

```diff
+ Site and API
```

**7. Added: Update** (monitoring) · 2025-06-13 17:34 UTC

```diff
+ An AWS partial outage is impacting the Audit Logs API endpoint. We are aware of and monitoring the situation. You can follow the AWS updates at https://health.aws.amazon.com/health/status under the "Increased Queue Processing Time" incident that began on June 13th, at 10:12 AM PDT.
```

**8. Added: Update** (resolved) · 2025-06-13 18:10 UTC

```diff
+ We are observing expected response codes and response times for the Audit Logs API endpoint. If you experience any other disruptions please feel free to reach out to Mode Support via in-app chat or by email (support@mode.com). Thank you.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-06-13 18:10 UTC | Major incident: AWS Partial Outage impacting API (this change) | degradation |

All Mode changes: [timeline](https://rewindex.com/company/mode/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Major incident: AWS Partial Outage impacting API on Mode’s status page, changed 2025-06-13 18:10 UTC (change 1 of 1).

- Canonical URL: https://rewindex.com/change/ica32ca804f8c8d
- Citation: Mode, “Major incident: AWS Partial Outage impacting API” (2025-06-13 18:10 UTC). Archived by Rewindex: https://rewindex.com/change/ica32ca804f8c8d (CC BY 4.0).
- Markdown link: `[Mode: Major incident: AWS Partial Outage impacting API (2025-06-13)](https://rewindex.com/change/ica32ca804f8c8d)`


---
Canonical: https://rewindex.com/change/ica32ca804f8c8d · Markdown: https://rewindex.com/change/ica32ca804f8c8d.md · JSON: https://rewindex.com/api/v1/changes/ica32ca804f8c8d · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:36:06.082Z