# Red Hat (incl. Quay.io): Major incident: Ask Red Hat - Outage

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2026-08-31 17:31 UTC · Detected: 2026-10-19 18:53 UTC
- [Source: https://stspg.io/1vnkklf314f3](https://stspg.io/1vnkklf314f3)
- [Company: Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md)
- Versions: before (none: first archived) → after incident\_version:753/gf7q7186880l@af61f10d5bda
- Change 1 of 1 for this incident

Incident page (full timeline): [Ask Red Hat - Outage](https://rewindex.com/company/red-hat/incidents/gf7q7186880l.md)
## What changed

**1. Added: Title**

```diff
+ Ask Red Hat - Outage
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-08-31 17:31 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-08-31 17:47 UTC
```

**6. Added: Affected components**

```diff
+ access.redhat.com - Ask, Ask
```

**7. Added: Update** (investigating) · 2026-08-31 17:31 UTC

```diff
+ We are experiencing intermittent performance issues on access.redhat.com/ask. Some users may see slow page loads or pages that fail to load. We are currently investigating the issue.
```

**8. Added: Update** (resolved) · 2026-08-31 17:47 UTC

```diff
+ Resolved outage due to connection issue after database patching.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-08-31 17:31 UTC | Major incident: Ask Red Hat - Outage (this change) | major |

All Red Hat (incl. Quay.io) changes: [timeline](https://rewindex.com/company/red-hat/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/ic8723fd6885a36 · Markdown: https://rewindex.com/change/ic8723fd6885a36.md · JSON: https://rewindex.com/api/v1/changes/ic8723fd6885a36 · Generated 2026-10-19T23:33:49.853Z