# Discord: Major incident: session starts, DM message delivery down

**Summary:** Discord reported a major outage affecting session starts and live DM delivery: users could have trouble logging in or receiving DMs live. It started at 2026-07-27 17:48 UTC and was resolved at 2026-07-27 18:05 UTC, lasting 17 min; no cause or fix was stated. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-07-27 17:48 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/m3f8f3hwc75m](https://stspg.io/m3f8f3hwc75m)
- [Company: Discord](https://rewindex.com/company/discord.md)
- Versions: before (none: first archived) → after incident\_version:99/0gz6pdq1c141@1cc4a9e67430
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ session starts, DM message delivery down
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-07-27 17:48 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-07-27 18:05 UTC
```

**6. Added: Update** (investigating) · 2026-07-27 17:48 UTC

```diff
+ You may have issues logging in or not receiving DM messages live
```

**7. Added: Update** (resolved) · 2026-07-27 18:05 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-07-27 17:48 UTC | Major incident: session starts, DM message delivery down (this change) | outage |

All Discord changes: [timeline](https://rewindex.com/company/discord/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/ic852cf5ae0ef7b · Markdown: https://rewindex.com/change/ic852cf5ae0ef7b.md · JSON: https://rewindex.com/api/v1/changes/ic852cf5ae0ef7b · Generated 2026-10-18T02:31:27.374Z