# Fireworks AI: Major incident: Cloud Service Provider Outage

**Summary:** Fireworks AI reported a major cloud service provider outage affecting many serverless and dedicated deployments, starting 2026-08-11 17:15 UTC and lasting 46 h 35 min. The upstream provider recovered but experienced further instability that disrupted some models; all services were operational when the incident resolved at 2026-08-13 15:51 UTC. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-08-11 17:15 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://status.fireworks.ai/incidents/01KZRX5J0AVW5KNZE5WZTS16T5](https://status.fireworks.ai/incidents/01KZRX5J0AVW5KNZE5WZTS16T5)
- [Company: Fireworks AI](https://rewindex.com/company/fireworks-ai.md)
- Versions: before (none: first archived) → after incident\_version:16/01KZRX5J0AVW5KNZE5WZTS16T5@a3dbb3b90af1
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Cloud Service Provider Outage
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-08-11 17:15 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-08-13 15:51 UTC
```

**6. Added: Update** (investigating) · 2026-08-11 17:15 UTC

```diff
+ An CSP outage is currently affecting many of our serverless and dedicated deployments. We are currently investigating.
```

**7. Added: Update** (identified) · 2026-08-11 20:09 UTC

```diff
+ We are in the process of mitigating impact on our most heavily impacted models. Some models are returning to normal status.
```

**8. Added: Update** (monitoring) · 2026-08-11 20:55 UTC

```diff
+ The upstream CSP has recovered and we're continuing to monitor for any regressions.
```

**9. Added: Update** (monitoring) · 2026-08-12 01:36 UTC

```diff
+ The upstream CSP is seeing instabilities in it's recovery, and some models are disrupted.
```

**10. Added: Update** (monitoring) · 2026-08-12 01:49 UTC

```diff
+ We are seeing a recovery across the board. Continuing to monitor.
```

**11. Added: Update** (resolved) · 2026-08-13 15:51 UTC

```diff
+ All services are now operational.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-08-11 17:15 UTC | Major incident: Cloud Service Provider Outage (this change) | outage |

All Fireworks AI changes: [timeline](https://rewindex.com/company/fireworks-ai/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/ic7b1c86f4845d5 · Markdown: https://rewindex.com/change/ic7b1c86f4845d5.md · JSON: https://rewindex.com/api/v1/changes/ic7b1c86f4845d5 · Generated 2026-10-18T00:57:31.795Z