# Jupyter (Anaconda): Major incident: Errors for sign-in to anaconda.cloud

**Summary:** Anaconda reported a major incident causing HTTP 503 errors when signing in to anaconda.cloud, affecting AI Platform Application - anaconda.com/app and Anaconda.cloud - Anaconda.cloud Frontend Website. It started at 2024-08-30 14:32 UTC and was resolved at 2024-08-30 15:56 UTC, lasting 1 h 23 min; Anaconda said it identified the root cause and deployed a fix. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2024-08-30 14:32 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/p08pqhkkltmn](https://stspg.io/p08pqhkkltmn)
- [Company: Jupyter (Anaconda)](https://rewindex.com/company/jupyter-anaconda.md)
- Versions: before (none: first archived) → after incident\_version:150/msxj8tpddkf6@3bee9c0fe10c
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Errors for sign-in to anaconda.cloud
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2024-08-30 14:32 UTC
```

**5. Added: Resolved time**

```diff
+ 2024-08-30 15:56 UTC
```

**6. Added: Affected components**

```diff
+ AI Platform Application - anaconda.com/app, Anaconda.cloud - Anaconda.cloud Frontend Website
```

**7. Added: Update** (investigating) · 2024-08-30 14:32 UTC

```diff
+ We are investigating an issue with HTTP 503 errors when trying to sign in to anaconda.cloud
```

**8. Added: Update** (resolved) · 2024-08-30 15:56 UTC

```diff
+ The root caused has been identified and the fix has been deployed.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2024-08-30 14:32 UTC | Major incident: Errors for sign-in to anaconda.cloud (this change) | outage |

All Jupyter (Anaconda) changes: [timeline](https://rewindex.com/company/jupyter-anaconda/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/ic6e72003d4a5d4 · Markdown: https://rewindex.com/change/ic6e72003d4a5d4.md · JSON: https://rewindex.com/api/v1/changes/ic6e72003d4a5d4 · Generated 2026-10-18T01:40:02.468Z