# Sourcegraph: Major incident: Sourcegraph Cloud is degraded in US Central region

**Summary:** Sourcegraph Cloud experienced increased latency and error rates in US Central, with major impact, starting 2026-09-04 17:33 UTC. The incident lasted 5 days 4 h and was resolved at 2026-09-09 21:36 UTC; Sourcegraph linked it to an ongoing incident with its underlying Google Cloud infrastructure. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2026-09-04 17:33 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://sourcegraphstatus.com/incidents/01M1PQQRKZF1EYTJX4682JT62V](https://sourcegraphstatus.com/incidents/01M1PQQRKZF1EYTJX4682JT62V)
- [Company: Sourcegraph](https://rewindex.com/company/sourcegraph.md)
- Versions: before (none: first archived) → after incident\_version:41/01M1PQQRKZF1EYTJX4682JT62V@6403916d2346
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Sourcegraph Cloud is degraded in US Central region
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-09-04 17:33 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-09-09 21:36 UTC
```

**6. Added: Update** (identified) · 2026-09-04 17:33 UTC

```diff
+ We are currently experiencing increased latency and error rates affecting Sourcegraph Cloud. This is related to an ongoing incident with our underlying Google Cloud infrastructure. Our team is actively monitoring the situation and working with Google Cloud as they investigate. We'll post an update here as soon as we have more information. We apologize for the disruption and appreciate your patience.
```

**7. Added: Update** (resolved) · 2026-09-09 21:36 UTC

```diff
+ The issue has been resolved
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-09-04 17:33 UTC | Major incident: Sourcegraph Cloud is degraded in US Central region (this change) | degradation |

All Sourcegraph changes: [timeline](https://rewindex.com/company/sourcegraph/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/ic63ec011e1f421 · Markdown: https://rewindex.com/change/ic63ec011e1f421.md · JSON: https://rewindex.com/api/v1/changes/ic63ec011e1f421 · Generated 2026-10-18T02:28:34.354Z