# Metronome: Major incident: Invoice and line item data export tables delayed

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2026-09-28 15:45 UTC · Detected: 2026-10-19 18:53 UTC
- [Source: https://status.metronome.com/incidents/01M3MB2P9SAFJ9M7XTNCY7E9W1](https://status.metronome.com/incidents/01M3MB2P9SAFJ9M7XTNCY7E9W1)
- [Company: Metronome](https://rewindex.com/company/metronome.md)
- Versions: before (none: first archived) → after incident\_version:747/01M3MB2P9SAFJ9M7XTNCY7E9W1@16775472e4d5
- Change 1 of 1 for this incident

Incident page (full timeline): [Invoice and line item data export tables delayed](https://rewindex.com/company/metronome/incidents/01M3MB2P9SAFJ9M7XTNCY7E9W1.md)
## What changed

**1. Added: Title**

```diff
+ Invoice and line item data export tables delayed
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-09-28 15:45 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-09-29 03:51 UTC
```

**6. Added: Update** (investigating) · 2026-09-28 15:45 UTC

```diff
+ We are investigating a delay of delivery of finalized invoices and line_items to client warehouses. We will report more details as we learn them. Other tables and datasets are not impacted.
```

**7. Added: Update** (monitoring) · 2026-09-28 21:10 UTC

```diff
+ Incremental transfers have been submitted to include data up until this morning. We expect to be caught up within the next couple hours on any data from today
```

**8. Added: Update** (resolved) · 2026-09-29 03:51 UTC

```diff
+ We have completed the backfill and submitted transfers with current data
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-09-28 15:45 UTC | Major incident: Invoice and line item data export tables delayed (this change) | major |

All Metronome changes: [timeline](https://rewindex.com/company/metronome/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/ic45693d59ab6d1 · Markdown: https://rewindex.com/change/ic45693d59ab6d1.md · JSON: https://rewindex.com/api/v1/changes/ic45693d59ab6d1 · Generated 2026-10-20T00:48:43.438Z