# GitLab: Major incident: GitLab.com CI/CD pipelines delayed or not starting

**Summary:** GitLab.com reported a major CI/CD incident: merge train, scheduled, and child/downstream pipelines were delayed or failed to start, with delayed mergeability analysis and webhook notifications plus general site errors and slowness. It ran from 2026-10-14 14:33 UTC to 2026-10-14 18:30 UTC (3 h 57 min). GitLab reported remediation and restored stability without specifying the cause or fix. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2026-10-14 14:33 UTC · Detected: 2026-10-18 05:07 UTC
- [Source: https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/6acf92b0cb21fb05a5db93f4](https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/6acf92b0cb21fb05a5db93f4)
- [Company: GitLab](https://rewindex.com/company/gitlab.md)
- Versions: before (none: first archived) → after incident\_version:188/6acf92b0cb21fb05a5db93f4@4d2912a78aa4
- Change 1 of 1 for this incident

## Discussed on Hacker News

- [GitLab outage during rate limit preview](https://news.ycombinator.com/item?id=50089743): 4 points, 1 comments, posted 2026-10-14 15:59 UTC, posted 86 min after the vendor’s first update

Incident page (full timeline): [GitLab.com CI/CD pipelines delayed or not starting](https://rewindex.com/company/gitlab/incidents/6acf92b0cb21fb05a5db93f4.md)
## What changed

**1. Added: Title**

```diff
+ GitLab.com CI/CD pipelines delayed or not starting
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-10-14 14:33 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-10-14 18:30 UTC
```

**6. Added: Affected components**

```diff
+ CI/CD
```

**7. Added: Update** (investigating) · 2026-10-14 14:33 UTC

```diff
+ We are investigating an issue affecting GitLab.com merge trains. Some merge train pipelines may remain in the created state for an extended period or fail to start, causing merge trains and related CI/CD workflows to stall. More details: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23192
```

**8. Added: Update** (investigating) · 2026-10-14 15:22 UTC

```diff
+ We are investigating an issue affecting GitLab.com CI/CD. Merge train, scheduled, and child/downstream pipelines may be delayed, remain in a created or pending state, or fail to start. Mergeability analysis and webhook notifications may also be delayed. More details: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23192
```

**9. Added: Update** (investigating) · 2026-10-14 16:40 UTC

```diff
+ We are investigating an issue affecting GitLab.com and general site errors and slowness related to the initial issue. We are actively investigating the issue. More details: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23192
```

**10. Added: Update** (identified) · 2026-10-14 16:50 UTC

```diff
+ We identified the issue affecting GitLab.com and general site errors and slowness related to the initial issue. We are actively working to resolve the issue. More details: gitlab.com/gitlab-com/gl-infra/production/-/work_items/23192
```

**11. Added: Update** (resolved) · 2026-10-14 18:30 UTC

```diff
+ The source of the issue has been identified and we have taken steps to remediate and resolve the issue. GitLab.com is stable now. More details: gitlab.com/gitlab-com/gl-infra/production/-/work_items/23192
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-14 14:33 UTC | Major incident: GitLab.com CI/CD pipelines delayed or not starting (this change) | degradation |

All GitLab changes: [timeline](https://rewindex.com/company/gitlab/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/ic450c316066a87 · Markdown: https://rewindex.com/change/ic450c316066a87.md · JSON: https://rewindex.com/api/v1/changes/ic450c316066a87 · Generated 2026-10-18T12:19:12.519Z