# crates.io: Critical incident: Failing requests to crates.io

**Summary:** _summary pending_
- Kind: Major incident · Label: critical (vendor)
- Changed: 2023-12-27 14:24 UTC · Detected: 2026-10-19 17:33 UTC
- [Source: https://stspg.io/w130rsxl5sq7](https://stspg.io/w130rsxl5sq7)
- [Company: crates.io](https://rewindex.com/company/crates-io.md)
- Versions: before (none: first archived) → after incident\_version:706/x51zgxx2mp6k@54e809ff3e67
- Change 1 of 1 for this incident

Incident page (full timeline): [Failing requests to crates.io](https://rewindex.com/company/crates-io/incidents/x51zgxx2mp6k.md)
## What changed

**1. Added: Title**

```diff
+ Failing requests to crates.io
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2023-12-27 14:24 UTC
```

**5. Added: Resolved time**

```diff
+ 2023-12-27 17:11 UTC
```

**6. Added: Affected components**

```diff
+ crates.io
```

**7. Added: Update** (investigating) · 2023-12-27 14:24 UTC

```diff
+ We are currently investigating this issue.
```

**8. Added: Update** (monitoring) · 2023-12-27 14:37 UTC

```diff
+ Download traffic has been temporarily redirected and the system is recovering. We are monitoring the situation.
```

**9. Added: Update** (monitoring) · 2023-12-27 15:45 UTC

```diff
+ Download traffic is being treated and counted regularly again. We are continuing to monitor for any further issues.
```

**10. Added: Update** (resolved) · 2023-12-27 17:11 UTC

```diff
+ The incident has been resolved. Traffic and error rates are back to normal levels. The root cause has been identified and we are assessing solutions to avoid it from happening again in the future.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2023-12-27 14:24 UTC | Critical incident: Failing requests to crates.io (this change) | critical |

All crates.io changes: [timeline](https://rewindex.com/company/crates-io/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/ic4068b14a66cf4 · Markdown: https://rewindex.com/change/ic4068b14a66cf4.md · JSON: https://rewindex.com/api/v1/changes/ic4068b14a66cf4 · Generated 2026-10-20T00:48:46.827Z