# Red Hat (incl. Quay.io): Major incident: Initial: Quay.io Push/Pull Degraded

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2026-09-14 13:34 UTC · Detected: 2026-10-19 18:53 UTC
- [Source: https://stspg.io/gbz3yybkwswc](https://stspg.io/gbz3yybkwswc)
- [Company: Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md)
- Versions: before (none: first archived) → after incident\_version:753/0g8rsg3tbjpz@348db758536d
- Change 1 of 1 for this incident

Incident page (full timeline): [Initial: Quay.io Push/Pull Degraded](https://rewindex.com/company/red-hat/incidents/0g8rsg3tbjpz.md)
## What changed

**1. Added: Title**

```diff
+ Initial: Quay.io Push/Pull Degraded
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-09-14 13:34 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-09-15 09:15 UTC
```

**6. Added: Affected components**

```diff
+ API, Quay.io - API, Quay.io - Registry, Quay.io - Security Scanning, Registry, Security Scanning
```

**7. Added: Update** (investigating) · 2026-09-14 13:34 UTC

```diff
+ We are experiencing degraded performance on quay.io push/pull API. We are actively investigating.
```

**8. Added: Update** (investigating) · 2026-09-14 14:02 UTC

```diff
+ We have identified the cause of the image pull failures and are implementing a fix. Image pushes may continue to fail while remediation is in progress
```

**9. Added: Update** (identified) · 2026-09-14 14:04 UTC

```diff
+ We have identified the cause of the image pull failures and are implementing a fix. Image pushes may continue to fail while remediation is in progress
```

**10. Added: Update** (identified) · 2026-09-14 14:08 UTC

```diff
+ We have identified the cause of the image push failures and are implementing a fix. Image pushes may continue to fail while remediation is in progress
```

**11. Added: Update** (identified) · 2026-09-14 15:35 UTC

```diff
+ Quay is in read-only mode. Only pulls are being served while we implement the fix.
```

**12. Added: Update** (identified) · 2026-09-14 19:33 UTC

```diff
+ We are continuing to apply the fix. Quay.io remains in read-only mode. Image pulls continue to work, but pushes and other write operations are temporarily unavailable. We will provide another update once the fix is complete.
```

**13. Added: Update** (identified) · 2026-09-15 00:39 UTC

```diff
+ We are continuing to apply the fix. 2 out of 3 affected tables have been updated. The final one is currently running. Quay.io remains in read-only mode. Image pulls continue to work, but pushes and other write operations are temporarily unavailable.
```

**14. Added: Update** (identified) · 2026-09-15 02:49 UTC

```diff
+ The affected database tables have been updated. We are working to restoring full read/write traffic. Quay.io remains in read-only mode.
```

**15. Added: Update** (monitoring) · 2026-09-15 04:05 UTC

```diff
+ The fix has been deployed. Quay.io is serving read/write requests. We are continuing to monitor the service
```

**16. Added: Update** (monitoring) · 2026-09-15 04:31 UTC

```diff
+ Image push and pull operations are functioning normally. We continue to monitor service health. Clair vulnerability scanning is temporarily disabled.
```

**17. Added: Update** (monitoring) · 2026-09-15 08:47 UTC

```diff
+ Registry is operational, security scanning is under maintenance.
```

**18. Added: Update** (resolved) · 2026-09-15 09:15 UTC

```diff
+ Quay.io registry is operational since 15 Sep 2026, 5:00 AM UTC. Security scanning remains on maintenance until further notice. During the incident, some write operations were failing. The registry was put into read-only mode to preserve data integrity. The underlying issue was related to database scaling and was resolved successfully without any data loss.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-09-14 13:34 UTC | Major incident: Initial: Quay.io Push/Pull Degraded (this change) | major |

All Red Hat (incl. Quay.io) changes: [timeline](https://rewindex.com/company/red-hat/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/ic3fe0cfcf7601b · Markdown: https://rewindex.com/change/ic3fe0cfcf7601b.md · JSON: https://rewindex.com/api/v1/changes/ic3fe0cfcf7601b · Generated 2026-10-19T23:33:34.851Z