# Typeform: Critical incident: Typeform Platform - Unavailable

**Summary:** Typeform reported a critical platform outage affecting account access, account settings, form creation and opening/loading forms, starting 2026-08-07 11:21 UTC and lasting 51 min. The vendor described a traffic interruption and confirmed a fix was implemented, resolving the incident at 2026-08-07 12:12 UTC; the cause remained under investigation. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-08-07 11:21 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/b4tll9vxxkk4](https://stspg.io/b4tll9vxxkk4)
- [Company: Typeform](https://rewindex.com/company/typeform.md)
- Versions: before (none: first archived) → after incident\_version:264/qmplvzvv4cyv@73b5351f6646
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Typeform Platform - Unavailable
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-08-07 11:21 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-08-07 12:12 UTC
```

**6. Added: Affected components**

```diff
+ Account Settings, Admin - Account Settings, Builder / Create UI - Form creation, Form creation, Forms / Renderer - Open/Load forms, Open/Load forms
```

**7. Added: Update** (investigating) · 2026-08-07 11:21 UTC

```diff
+ We have identified a brief traffic interruption impacting our platform. Users trying to access their account may be impacted. We are working on a resolution with high priority.  Next update in ~30 minutes or as soon as it's available. INC-169
```

**8. Added: Update** (resolved) · 2026-08-07 12:12 UTC

```diff
+ We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again.  Thanks for your understanding & sorry for any inconvenience this has caused.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-08-07 11:21 UTC | Critical incident: Typeform Platform - Unavailable (this change) | outage |

All Typeform changes: [timeline](https://rewindex.com/company/typeform/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/ic3d84b765844a0 · Markdown: https://rewindex.com/change/ic3d84b765844a0.md · JSON: https://rewindex.com/api/v1/changes/ic3d84b765844a0 · Generated 2026-10-18T00:38:49.979Z