# Logz.io: Major incident: us-east-1 - Metrics Ingestion - Inconsistent Ingestion

**Summary:** Logz.io reported a major incident causing inconsistent Metrics Ingestion in AWS N. Virginia (us-east-1), affecting ingestion reliability. It started at 2025-09-16 01:14 UTC and was resolved at 2025-09-16 02:08 UTC, lasting 53 min; Logz.io implemented a fix but did not state a cause. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2025-09-16 01:14 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/z6t9t1ghp5j7](https://stspg.io/z6t9t1ghp5j7)
- [Company: Logz.io](https://rewindex.com/company/logz-io.md)
- Versions: before (none: first archived) → after incident\_version:281/cw71sd19rhrl@c3cb82684298
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ us-east-1 - Metrics Ingestion - Inconsistent Ingestion
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-09-16 01:14 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-09-16 02:08 UTC
```

**6. Added: Affected components**

```diff
+ AWS N. Virginia (us-east-1) - Metrics Ingestion, Metrics Ingestion
```

**7. Added: Update** (investigating) · 2025-09-16 01:14 UTC

```diff
+ We are currently investigating this issue.
```

**8. Added: Update** (identified) · 2025-09-16 01:26 UTC

```diff
+ The issue has been identified and a fix is being implemented.
```

**9. Added: Update** (monitoring) · 2025-09-16 02:05 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**10. Added: Update** (resolved) · 2025-09-16 02:08 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-09-16 01:14 UTC | Major incident: us-east-1 - Metrics Ingestion - Inconsistent Ingestion (this change) | degradation |

All Logz.io changes: [timeline](https://rewindex.com/company/logz-io/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/ic39ab46bf68e1d · Markdown: https://rewindex.com/change/ic39ab46bf68e1d.md · JSON: https://rewindex.com/api/v1/changes/ic39ab46bf68e1d · Generated 2026-10-18T02:28:30.515Z