# Lightning AI: Major incident: Degraded experience with AWS on Lightning Cloud

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2026-06-08 20:58 UTC · Detected: 2026-10-19 17:33 UTC
- [Source: https://stspg.io/92cvxx5hp2ys](https://stspg.io/92cvxx5hp2ys)
- [Company: Lightning AI](https://rewindex.com/company/lightning-ai.md)
- Versions: before (none: first archived) → after incident\_version:714/lvczhv4bfrmm@bad2a3da60f6
- Change 1 of 1 for this incident

Incident page (full timeline): [Degraded experience with AWS on Lightning Cloud](https://rewindex.com/company/lightning-ai/incidents/lvczhv4bfrmm.md)
## What changed

**1. Added: Title**

```diff
+ Degraded experience with AWS on Lightning Cloud
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-06-08 20:58 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-06-09 04:47 UTC
```

**6. Added: Update** (investigating) · 2026-06-08 20:58 UTC

```diff
+ We are investigated degraded experience starting AWS machines on Lightning Cloud. Please use GCP or Nebius instead.
```

**7. Added: Update** (identified) · 2026-06-08 21:03 UTC

```diff
+ We have identified the cause and are working on resolution.
```

**8. Added: Update** (identified) · 2026-06-08 22:49 UTC

```diff
+ The incident is ongoing while we work with AWS towards resolution.  Currently, new AWS workloads cannot be started on Lightning Cloud.  Already running workloads and customers using bring your own cloud are unaffected.  In the meantime, please consider using GCP or Nebius for new studios and jobs.
```

**9. Added: Update** (resolved) · 2026-06-09 04:47 UTC

```diff
+ This incident is now resolved
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-06-08 20:58 UTC | Major incident: Degraded experience with AWS on Lightning Cloud (this change) | major |

All Lightning AI changes: [timeline](https://rewindex.com/company/lightning-ai/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/ic1fbd9a4c6d341 · Markdown: https://rewindex.com/change/ic1fbd9a4c6d341.md · JSON: https://rewindex.com/api/v1/changes/ic1fbd9a4c6d341 · Generated 2026-10-20T00:48:45.095Z