# Snyk: Major incident: BitBucket Cloud Integrations Degraded

> Snyk reported a major degradation of Bitbucket Cloud integrations across all Snyk environments starting 2026-10-29 10:44 UTC. Customers may see 'could not connect' errors affecting all Bitbucket Cloud actions, including PR Checks, Importing and Recurring Tests. The incident remained open when archiv

Canonical: https://rewindex.com/change/ic1bc880a94d8ff
Last updated: 2026-10-29T10:53:44Z

**Summary:** Snyk reported a major degradation of Bitbucket Cloud integrations across all Snyk environments starting 2026-10-29 10:44 UTC. Customers may see 'could not connect' errors affecting all Bitbucket Cloud actions, including PR Checks, Importing and Recurring Tests. The incident remained open when archived (0 min at the last update); Snyk was investigating and had invoked Incident Response. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2026-10-29 10:44 UTC · Detected: 2026-10-29 10:53 UTC
- [Source: https://status.snyk.io/incidents/cm3jqv064ys0](https://status.snyk.io/incidents/cm3jqv064ys0)
- [Company: Snyk](https://rewindex.com/company/snyk.md)
- Versions: before (none: first archived) → after incident\_version:318/cm3jqv064ys0@a0db60d2e559
- Change 1 of 3 for this incident

Incident page (full timeline): [BitBucket Cloud Integrations Degraded](https://rewindex.com/company/snyk/incidents/cm3jqv064ys0.md)
## What changed

**1. Added: Title**

```diff
+ BitBucket Cloud Integrations Degraded
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ investigating
```

**4. Added: Start time**

```diff
+ 2026-10-29 10:44 UTC
```

**5. Added: Affected components**

```diff
+  - Snyk API & Web, SNYK-AU-01 - app.au.snyk.io,  - Snyk Code,  - Snyk Container, SNYK-EU-01 - app.eu.snyk.io,  - Snyk IaC,  - Snyk Open Source,  - Snyk Secrets, SNYK-US-01 - app.snyk.io, SNYK-US-02 - app.us.snyk.io
```

**6. Added: Update** (investigating) · 2026-10-29 10:44 UTC

```diff
+ We are investigating degradation affecting Bitbucket Cloud integrations across all Snyk environments. Customers may observe that their Bitbucket Cloud integrations are showing the error 'could not connect'. This will affect all Bitbucket Cloud actions, such as PR Checks, Importing and Recurring Tests, among others. The Snyk Incident Response has been invoked.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-29 10:44 UTC | Major incident: BitBucket Cloud Integrations Degraded (this change) | degradation |
| 2026-10-29 12:34 UTC | [Incident updated: BitBucket Cloud Integrations Degraded](https://rewindex.com/change/re21137e2b39326.md) | Normal progress |
| 2026-10-29 14:23 UTC | [Incident updated: BitBucket Cloud Integrations Degraded](https://rewindex.com/change/r1d86a621c57be3.md) | Normal progress |

Next: [change](https://rewindex.com/change/re21137e2b39326.md) · All Snyk changes: [timeline](https://rewindex.com/company/snyk/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Major incident: BitBucket Cloud Integrations Degraded on Snyk’s status page, changed 2026-10-29 10:44 UTC (change 1 of 3).

- Canonical URL: https://rewindex.com/change/ic1bc880a94d8ff
- Citation: Snyk, “Major incident: BitBucket Cloud Integrations Degraded” (2026-10-29 10:44 UTC). Archived by Rewindex: https://rewindex.com/change/ic1bc880a94d8ff (CC BY 4.0).
- Markdown link: `[Snyk: Major incident: BitBucket Cloud Integrations Degraded (2026-10-29)](https://rewindex.com/change/ic1bc880a94d8ff)`


---
Canonical: https://rewindex.com/change/ic1bc880a94d8ff · Markdown: https://rewindex.com/change/ic1bc880a94d8ff.md · JSON: https://rewindex.com/api/v1/changes/ic1bc880a94d8ff · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:40:45.195Z