# RevenueCat: Major incident: Elevated error rates on RevenueCat APIs

**Summary:** RevenueCat reported a major incident affecting multiple APIs, with elevated error rates and latency starting 2026-08-10 18:37 UTC and lasting 1 h 22 min. A fix was rolled out at 18:56 UTC; error rates and latency returned to normal, and the incident was resolved at 2026-08-10 19:59 UTC. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-08-10 18:37 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/9rxvq5qzmjmq](https://stspg.io/9rxvq5qzmjmq)
- [Company: RevenueCat](https://rewindex.com/company/revenuecat.md)
- Versions: before (none: first archived) → after incident\_version:205/nvj3ryfw0kbz@8c8575f774df
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Elevated error rates on RevenueCat APIs
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-08-10 18:37 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-08-10 19:59 UTC
```

**6. Added: Affected components**

```diff
+ API Uptime
```

**7. Added: Update** (investigating) · 2026-08-10 18:37 UTC

```diff
+ We are currently investigating elevated error rates and latency across multiple of our APIs
```

**8. Added: Update** (identified) · 2026-08-10 18:56 UTC

```diff
+ We have rolled out a fix and are seeing early signs of improvement.
```

**9. Added: Update** (resolved) · 2026-08-10 19:59 UTC

```diff
+ Error rates and latency have returned back to normal.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-08-10 18:37 UTC | Major incident: Elevated error rates on RevenueCat APIs (this change) | outage |

All RevenueCat changes: [timeline](https://rewindex.com/company/revenuecat/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/ic17eba18a0fea3 · Markdown: https://rewindex.com/change/ic17eba18a0fea3.md · JSON: https://rewindex.com/api/v1/changes/ic17eba18a0fea3 · Generated 2026-10-18T02:28:17.373Z