# SambaNova: Major incident: E5-Mistral-7B-Instruct down

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2026-01-17 00:25 UTC · Detected: 2026-10-19 17:03 UTC
- [Source: https://stspg.io/zq7cqmpfydv6](https://stspg.io/zq7cqmpfydv6)
- [Company: SambaNova](https://rewindex.com/company/sambanova.md)
- Versions: before (none: first archived) → after incident\_version:683/mf764pq9yjx6@5a7c639facc3
- Change 1 of 1 for this incident

Incident page (full timeline): [E5-Mistral-7B-Instruct down](https://rewindex.com/company/sambanova/incidents/mf764pq9yjx6.md)
## What changed

**1. Added: Title**

```diff
+ E5-Mistral-7B-Instruct down
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-01-17 00:25 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-01-17 02:33 UTC
```

**6. Added: Affected components**

```diff
+ SambaCloud Supported Models - E5-Mistral-7B-Instruct
```

**7. Added: Update** (investigating) · 2026-01-17 00:25 UTC

```diff
+ We are currently having issues with E5-Mistral-7B-Instruct down . All other models are responding fine
```

**8. Added: Update** (resolved) · 2026-01-17 02:33 UTC

```diff
+ E5-Mistral-7B-Instruct IS back in service
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-01-17 00:25 UTC | Major incident: E5-Mistral-7B-Instruct down (this change) | major |

All SambaNova changes: [timeline](https://rewindex.com/company/sambanova/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/ibf49c34cf8a831 · Markdown: https://rewindex.com/change/ibf49c34cf8a831.md · JSON: https://rewindex.com/api/v1/changes/ibf49c34cf8a831 · Generated 2026-10-20T00:48:41.245Z