# Firebolt: Major incident: starting & stopping engines takes long time.

**Summary:** Firebolt reported a major degradation affecting engine starts and stops from 2022-06-08 08:18 UTC to 2022-06-08 11:08 UTC, lasting 2 h 50 min. Starting or stopping engines could be slow or fail; a production fix restored those operations at 09:37 UTC, and Firebolt confirmed normal service at resolution. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2022-06-08 08:18 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/zwpjgnqkr6tx](https://stspg.io/zwpjgnqkr6tx)
- [Company: Firebolt](https://rewindex.com/company/firebolt.md)
- Versions: before (none: first archived) → after incident\_version:147/3488g711v33b@edf837fc8e7a
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ starting & stopping engines takes long time.
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2022-06-08 08:18 UTC
```

**5. Added: Resolved time**

```diff
+ 2022-06-08 11:08 UTC
```

**6. Added: Affected components**

```diff
+ Engines, Firebolt Components - Engines
```

**7. Added: Update** (identified) · 2022-06-08 08:18 UTC

```diff
+ The issue is back, and Starting/Stopping engines may not work properly. We are continuing to investigate this issue.
```

**8. Added: Update** (identified) · 2022-06-08 08:36 UTC

```diff
+ We are deploying a fix, and the issue should be resolved soon.
```

**9. Added: Update** (identified) · 2022-06-08 09:11 UTC

```diff
+ We are running some tests on staging to make sure the fix resolved the issue.
```

**10. Added: Update** (monitoring) · 2022-06-08 09:37 UTC

```diff
+ The fix deployed to production, and engines can be started and stopped again.
```

**11. Added: Update** (resolved) · 2022-06-08 11:08 UTC

```diff
+ The issue resolved and the system is back to normal state.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2022-06-08 08:18 UTC | Major incident: starting & stopping engines takes long time. (this change) | degradation |

All Firebolt changes: [timeline](https://rewindex.com/company/firebolt/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/ibf109797263d61 · Markdown: https://rewindex.com/change/ibf109797263d61.md · JSON: https://rewindex.com/api/v1/changes/ibf109797263d61 · Generated 2026-10-18T02:54:53.633Z