# Crusoe: Major incident: VMs in us-southcentral1-a region failing to start with Internal Server Error

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2025-09-19 07:33 UTC · Detected: 2026-10-19 17:33 UTC
- [Source: https://stspg.io/86qq116p80n1](https://stspg.io/86qq116p80n1)
- [Company: Crusoe](https://rewindex.com/company/crusoe.md)
- Versions: before (none: first archived) → after incident\_version:709/x7v17227v82f@c17597d5ed27
- Change 1 of 1 for this incident

Incident page (full timeline): [VMs in us-southcentral1-a region failing to start with Internal Server Error](https://rewindex.com/company/crusoe/incidents/x7v17227v82f.md)
## What changed

**1. Added: Title**

```diff
+ VMs in us-southcentral1-a region failing to start with Internal Server Error
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-09-19 07:33 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-09-19 13:20 UTC
```

**6. Added: Affected components**

```diff
+ GPU Virtual Machines - us-southcentral1, us-southcentral1
```

**7. Added: Update** (investigating) · 2025-09-19 07:33 UTC

```diff
+ We are currently investigating an issue impacting the ability to start Virtual Machines (VMs) in our us-southcentral1-a region. Our engineering team has identified a potential issue and is actively working on a resolution. Thank you for your patience as we work to restore full functionality.
```

**8. Added: Update** (resolved) · 2025-09-19 13:20 UTC

```diff
+ A fix has been implemented. This incident is now resolved
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-09-19 07:33 UTC | Major incident: VMs in us-southcentral1-a region failing to start with Internal Server Error (this change) | major |

All Crusoe changes: [timeline](https://rewindex.com/company/crusoe/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/ibeefd90210fcbb · Markdown: https://rewindex.com/change/ibeefd90210fcbb.md · JSON: https://rewindex.com/api/v1/changes/ibeefd90210fcbb · Generated 2026-10-20T00:00:09.307Z