# Discord: Major incident: Server Unavailability

**Summary:** Some Discord servers were offline or degraded during a major-impact incident starting 2026-09-02 16:12 UTC and resolved at 2026-09-02 18:26 UTC, lasting 2 h 14 min. Discord reported recovery at 18:18 UTC but was still investigating the root cause; no specific fix was stated. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-09-02 16:12 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/1msh0252j36w](https://stspg.io/1msh0252j36w)
- [Company: Discord](https://rewindex.com/company/discord.md)
- Versions: before (none: first archived) → after incident\_version:99/ty5bs3l7xgcf@e7bb1e8b4257
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Server Unavailability
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-09-02 16:12 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-09-02 18:26 UTC
```

**6. Added: Update** (investigating) · 2026-09-02 16:12 UTC

```diff
+ We're investigating an issue where some servers are offline.
```

**7. Added: Update** (investigating) · 2026-09-02 17:04 UTC

```diff
+ We are continuing to investigate this issue
```

**8. Added: Update** (investigating) · 2026-09-02 17:51 UTC

```diff
+ We are still investigating the issue, some servers are continuing to have a degraded experience
```

**9. Added: Update** (monitoring) · 2026-09-02 18:18 UTC

```diff
+ We have recovered. We are still investigating the root cause and will post an update once we have more information
```

**10. Added: Update** (resolved) · 2026-09-02 18:26 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-09-02 16:12 UTC | Major incident: Server Unavailability (this change) | outage |

All Discord changes: [timeline](https://rewindex.com/company/discord/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/ibe6ca66d8ec1c9 · Markdown: https://rewindex.com/change/ibe6ca66d8ec1c9.md · JSON: https://rewindex.com/api/v1/changes/ibe6ca66d8ec1c9 · Generated 2026-10-18T02:29:31.565Z