# Asana: Major incident: Partial Outage

**Summary:** _summary pending_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2025-01-17 21:50 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/25fm3xfbthgd](https://stspg.io/25fm3xfbthgd)
- [Company: Asana](https://rewindex.com/company/asana.md)
- Versions: before (none: first archived) → after incident\_version:90/ck6hsz1w7s3s@1738be27fe39
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Partial Outage
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-01-17 21:50 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-01-17 23:39 UTC
```

**6. Added: Affected components**

```diff
+ API, App, Automations and Background Actions, Mobile, US - API, US - App, US - Automations and Background Actions, US - Mobile, US - Webhooks and Event Streams, Webhooks and Event Streams
```

**7. Added: Update** (investigating) · 2025-01-17 21:50 UTC

```diff
+ We are currently experiencing some difficulties; as a result, Asana might not be available for some of our customers. Our Development Team is currently investigating this issue and we're hoping to get it fixed as soon as possible. Sincere apologies for the inconvenience; if you're impacted by this issue, please keep an eye on this page for the latest updates.
```

**8. Added: Update** (identified) · 2025-01-17 21:51 UTC

```diff
+ The issue has been identified and a fix is being implemented.
```

**9. Added: Update** (monitoring) · 2025-01-17 22:05 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**10. Added: Update** (resolved) · 2025-01-17 23:39 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-01-17 21:50 UTC | Major incident: Partial Outage (this change) | outage |

All Asana changes: [timeline](https://rewindex.com/company/asana/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/ibdbbddbfe50d73 · Markdown: https://rewindex.com/change/ibdbbddbfe50d73.md · JSON: https://rewindex.com/api/v1/changes/ibdbbddbfe50d73 · Generated 2026-10-18T00:38:12.775Z