# Starburst: Major incident: Clusters are not starting

> Major incident: Clusters are not starting. Detected 2026-11-04 by Rewindex: what changed on Starburst’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/ibc3d43e709fb99
Last updated: 2026-11-04T08:53:45Z

**Summary:** _summary pending_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2025-09-10 20:17 UTC · Detected: 2026-11-04 08:53 UTC
- [Source: https://status.galaxy.starburst.io/incidents/m325p8y89xpr](https://status.galaxy.starburst.io/incidents/m325p8y89xpr)
- [Company: Starburst](https://rewindex.com/company/starburst.md)
- Versions: before (none: first archived) → after incident\_version:165/m325p8y89xpr@8aae2fa9285e
- Change 1 of 1 for this incident

Incident page (full timeline): [Clusters are not starting](https://rewindex.com/company/starburst/incidents/m325p8y89xpr.md)
## What changed

**1. Added: Title**

```diff
+ Clusters are not starting
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-09-10 20:17 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-09-10 20:17 UTC
```

**6. Added: Update** (investigating) · 2025-09-10 19:00 UTC

```diff
+ We are currently investigating an issue that prevents clusters from starting.
```

**7. Added: Update** (identified) · 2025-09-10 19:16 UTC

```diff
+ We have identified the issue and are working on mitigating it.
```

**8. Added: Update** (monitoring) · 2025-09-10 19:24 UTC

```diff
+ A fix has been implemented and service should be fully restored. We will continue to monitor the situation.
```

**9. Added: Update** (monitoring) · 2025-09-10 20:09 UTC

```diff
+ We are continuing to monitor for any further issues.
```

**10. Added: Update** (resolved) · 2025-09-10 20:17 UTC

```diff
+ The incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-09-10 20:17 UTC | Major incident: Clusters are not starting (this change) | outage |

All Starburst changes: [timeline](https://rewindex.com/company/starburst/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Major incident: Clusters are not starting on Starburst’s status page, changed 2025-09-10 20:17 UTC (change 1 of 1).

- Canonical URL: https://rewindex.com/change/ibc3d43e709fb99
- Citation: Starburst, “Major incident: Clusters are not starting” (2025-09-10 20:17 UTC). Archived by Rewindex: https://rewindex.com/change/ibc3d43e709fb99 (CC BY 4.0).
- Markdown link: `[Starburst: Major incident: Clusters are not starting (2025-09-10)](https://rewindex.com/change/ibc3d43e709fb99)`


---
Canonical: https://rewindex.com/change/ibc3d43e709fb99 · Markdown: https://rewindex.com/change/ibc3d43e709fb99.md · JSON: https://rewindex.com/api/v1/changes/ibc3d43e709fb99 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T22:31:37.674Z