# Contentful: Major incident: Optimization Agent shows elevated error rate

> Major incident: Optimization Agent shows elevated error rate. Detected 2026-11-02 by Rewindex: what changed on Contentful’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/ibc38af2b18f9ee
Last updated: 2026-11-02T15:23:46Z

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2026-11-02 15:18 UTC · Detected: 2026-11-02 15:23 UTC
- [Source: https://www.contentfulstatus.com/incidents/j45ntwyrtm5x](https://www.contentfulstatus.com/incidents/j45ntwyrtm5x)
- [Company: Contentful](https://rewindex.com/company/contentful.md)
- Versions: before (none: first archived) → after incident\_version:183/j45ntwyrtm5x@94d4ed3f4bd2
- Change 1 of 2 for this incident

Incident page (full timeline): [Optimization Agent shows elevated error rate](https://rewindex.com/company/contentful/incidents/j45ntwyrtm5x.md)
## What changed

**1. Added: Title**

```diff
+ Optimization Agent shows elevated error rate
```

**2. Added: Impact**

```diff
+ none
```

**3. Added: Status**

```diff
+ investigating
```

**4. Added: Start time**

```diff
+ 2026-11-02 15:18 UTC
```

**5. Added: Update** (investigating) · 2026-11-02 15:18 UTC

```diff
+ Our monitoring systems have detected an outage of [COMPONENT] we're investigating the nature and the cause of the outage and we'll update this incident as we have more details
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-02 15:18 UTC | Major incident: Optimization Agent shows elevated error rate (this change) | major |
| 2026-11-02 15:33 UTC | [Incident updated: Optimization Agent shows elevated error rate](https://rewindex.com/change/r670421636db6cf.md) |  |

Next: [change](https://rewindex.com/change/r670421636db6cf.md) · All Contentful changes: [timeline](https://rewindex.com/company/contentful/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/ibc38af2b18f9ee · Markdown: https://rewindex.com/change/ibc38af2b18f9ee.md · JSON: https://rewindex.com/api/v1/changes/ibc38af2b18f9ee · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-02T20:52:44.898Z