# Mattermost: Major incident: Community Outage

**Summary:** Mattermost’s Community component experienced a major outage starting at 2022-12-06 16:00 UTC, lasting 25 min until resolution at 2022-12-06 16:25 UTC. A fix was implemented at 2022-12-06 16:16 UTC; no cause was stated. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2022-12-06 16:00 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/n6986lw5j9tb](https://stspg.io/n6986lw5j9tb)
- [Company: Mattermost](https://rewindex.com/company/mattermost.md)
- Versions: before (none: first archived) → after incident\_version:106/tvrn4mmbj771@03c5f2e708f2
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Community Outage
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2022-12-06 16:00 UTC
```

**5. Added: Resolved time**

```diff
+ 2022-12-06 16:25 UTC
```

**6. Added: Affected components**

```diff
+ Community
```

**7. Added: Update** (investigating) · 2022-12-06 16:00 UTC

```diff
+ We are currently investigating this issue.
```

**8. Added: Update** (monitoring) · 2022-12-06 16:16 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**9. Added: Update** (resolved) · 2022-12-06 16:25 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2022-12-06 16:00 UTC | Major incident: Community Outage (this change) | outage |

All Mattermost changes: [timeline](https://rewindex.com/company/mattermost/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/ibbff32a906edd9 · Markdown: https://rewindex.com/change/ibbff32a906edd9.md · JSON: https://rewindex.com/api/v1/changes/ibbff32a906edd9 · Generated 2026-10-18T02:29:14.321Z