# Confluent: Major incident: Increased error rates in Metrics API

**Summary:** Confluent reported a major Confluent Cloud Metrics API incident starting 2026-06-25 15:59 UTC, resolved at 2026-06-25 17:53 UTC after 1 h 54 min. The vendor reported increased error rates from 2026-06-25 15:15 UTC to 2026-06-25 15:55 UTC and said the incident was mitigated and systems recovered. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-06-25 15:59 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/6fvs943zgjnb](https://stspg.io/6fvs943zgjnb)
- [Company: Confluent](https://rewindex.com/company/confluent.md)
- Versions: before (none: first archived) → after incident\_version:139/wf67zcdcb017@499d1a115417
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Increased error rates in Metrics API
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-06-25 15:59 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-06-25 17:53 UTC
```

**6. Added: Affected components**

```diff
+ Confluent Cloud
```

**7. Added: Update** (investigating) · 2026-06-25 15:59 UTC

```diff
+ We are currently investigating this issue.
```

**8. Added: Update** (monitoring) · 2026-06-25 16:12 UTC

```diff
+ Confluent Cloud Metrics API experienced increased error rates from 2026-06-25 15:15 UTC to 2026-06-25 15:55 UTC. The incident has been mitigated and the systems have recovered.  We are continuing to monitor.
```

**9. Added: Update** (resolved) · 2026-06-25 17:53 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-06-25 15:59 UTC | Major incident: Increased error rates in Metrics API (this change) | outage |

All Confluent changes: [timeline](https://rewindex.com/company/confluent/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/ibbd1961113d11e · Markdown: https://rewindex.com/change/ibbd1961113d11e.md · JSON: https://rewindex.com/api/v1/changes/ibbd1961113d11e · Generated 2026-10-18T03:55:42.500Z