# Logz.io: Major incident: Data Ingestions Delays for Specific Regions

**Summary:** Logz.io reported major log-delivery delays affecting some customers in AWS Canada (ca-central-1) and AWS London (eu-west-2). The incident started at 2026-02-18 18:59 UTC and was resolved at 2026-02-18 20:50 UTC, lasting 1 h 50 min; a fix was implemented at 02-18 20:22 UTC. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2026-02-18 18:59 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/d14t3gssydfv](https://stspg.io/d14t3gssydfv)
- [Company: Logz.io](https://rewindex.com/company/logz-io.md)
- Versions: before (none: first archived) → after incident\_version:281/rgfm7rp9g0nc@ffa0f33dd9db
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Data Ingestions Delays for Specific Regions
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-02-18 18:59 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-02-18 20:50 UTC
```

**6. Added: Affected components**

```diff
+ AWS Canada (ca-central-1) - Logs Ingestion, AWS London (eu-west-2) - Log Ingestion, Log Ingestion, Logs Ingestion
```

**7. Added: Update** (investigating) · 2026-02-18 18:59 UTC

```diff
+ Some customers have experienced delays in log delivery.
```

**8. Added: Update** (identified) · 2026-02-18 19:32 UTC

```diff
+ The issue has been identified and a fix is being implemented.
```

**9. Added: Update** (identified) · 2026-02-18 20:06 UTC

```diff
+ We are continuing to work on a fix for this issue.
```

**10. Added: Update** (monitoring) · 2026-02-18 20:22 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**11. Added: Update** (resolved) · 2026-02-18 20:50 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-02-18 18:59 UTC | Major incident: Data Ingestions Delays for Specific Regions (this change) | degradation |

All Logz.io changes: [timeline](https://rewindex.com/company/logz-io/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/ibb956105d7b2dc · Markdown: https://rewindex.com/change/ibb956105d7b2dc.md · JSON: https://rewindex.com/api/v1/changes/ibb956105d7b2dc · Generated 2026-10-18T03:31:48.691Z