# Amplitude: Critical incident: Amplitude Platform Unavailability

**Summary:** Amplitude’s critical platform outage prevented application access or caused significant interface errors, with issues reported since 11:58 AM UTC. The incident was recorded from 2026-06-03 12:25 UTC to 2026-06-03 12:52 UTC (27 min), when normal service was restored. Amplitude expected no data loss and said no customer action was needed. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-06-03 12:25 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/t8tjx32n1xjc](https://stspg.io/t8tjx32n1xjc)
- [Company: Amplitude](https://rewindex.com/company/amplitude.md)
- Versions: before (none: first archived) → after incident\_version:49/0n7vbpb52hv0@95a3dc931852
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Amplitude Platform Unavailability
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-06-03 12:25 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-06-03 12:52 UTC
```

**6. Added: Affected components**

```diff
+ Analytics - Web Application, Analytics - Web Reporting, Audiences - Web Application, Data - Web Application, Experiment - Web Application, Guides & Surveys, Session Replay, Web Application, Web Reporting
```

**7. Added: Update** (investigating) · 2026-06-03 12:25 UTC

```diff
+ Since 2026-06-03 04:58 AM PT (11:58 AM UTC), we have been experiencing issues with the Amplitude platform. Currently, users may be unable to access the Amplitude application or experience significant errors when attempting to load the interface. Our team is actively investigating the source of the issue and will work to deploy a fix. We expect no data loss. No customer action is needed at this time. We will provide the next update by 6:00 AM PT (1:00 PM UTC)
```

**8. Added: Update** (resolved) · 2026-06-03 12:52 UTC

```diff
+ We have resolved the issue affecting the Amplitude application, and services are operating normally again. We do not expect any data loss as a result of this incident. Our team will continue to monitor the system to ensure stability. Thank you for your patience.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-06-03 12:25 UTC | Critical incident: Amplitude Platform Unavailability (this change) | outage |

All Amplitude changes: [timeline](https://rewindex.com/company/amplitude/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/ib92c23f66ab7bf · Markdown: https://rewindex.com/change/ib92c23f66ab7bf.md · JSON: https://rewindex.com/api/v1/changes/ib92c23f66ab7bf · Generated 2026-10-18T01:30:09.510Z