# Okta: Major incident: LDAP interface connectivity issues

> Major incident: LDAP interface connectivity issues. Detected 2026-11-04 by Rewindex: what changed on Okta’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/ib8828479818e43
Last updated: 2026-11-04T09:08:41Z

**Summary:** _summary pending_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2025-12-04 08:31 UTC · Detected: 2026-11-04 09:08 UTC
- [Source: https://status.okta.com/\#incident/a9CWR00000012HW2AY](https://status.okta.com/#incident/a9CWR00000012HW2AY)
- [Company: Okta](https://rewindex.com/company/okta.md)
- Versions: before (none: first archived) → after incident\_version:314/I-9812@cde92005fff1
- Change 1 of 1 for this incident

Incident page (full timeline): [LDAP interface connectivity issues](https://rewindex.com/company/okta/incidents/I-9812.md)
## What changed

**1. Added: Title**

```diff
+ LDAP interface connectivity issues
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-12-04 08:31 UTC
```

**5. Added: Affected components**

```diff
+ Cell okta.com:1, Cell okta.com:11, Cell okta.com:12, Cell okta.com:14, Cell okta.com:16, Cell okta.com:17, Cell okta.com:2, Cell okta.com:3, Cell okta.com:4, Cell okta.com:6, Cell okta.com:8, Cell okta.com:9, Cell okta-emea.com:1, Core Platform / Core Service
```

**6. Added: Update** (resolved) · 2025-12-12 16:32 UTC

```diff
+ At 12/4/2025 12:31 AM PT, the team became aware of an issue with our LDAPi service affecting customers in US Cell 1, US Cell 2, US Cell 3, US Cell 4, US Cell 6, APJ Cell 1, EMEA Cell 9, US Cell 11, US Cell 12, US Cell 14, JP Cell 16, and EMEA Cell 1. During this time, users may be experiencing intermittent issues within our system. Our team is actively investigating this issue. We will provide another update within the next 30 minutes.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-12-04 08:31 UTC | Major incident: LDAP interface connectivity issues (this change) | degradation |

All Okta changes: [timeline](https://rewindex.com/company/okta/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Major incident: LDAP interface connectivity issues on Okta’s status page, changed 2025-12-04 08:31 UTC (change 1 of 1).

- Canonical URL: https://rewindex.com/change/ib8828479818e43
- Citation: Okta, “Major incident: LDAP interface connectivity issues” (2025-12-04 08:31 UTC). Archived by Rewindex: https://rewindex.com/change/ib8828479818e43 (CC BY 4.0).
- Markdown link: `[Okta: Major incident: LDAP interface connectivity issues (2025-12-04)](https://rewindex.com/change/ib8828479818e43)`


---
Canonical: https://rewindex.com/change/ib8828479818e43 · Markdown: https://rewindex.com/change/ib8828479818e43.md · JSON: https://rewindex.com/api/v1/changes/ib8828479818e43 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:33:29.499Z