# Cloudflare: Major incident: Network Performance Issues in Eastern North America

**Summary:** Cloudflare reported a major network performance incident affecting Ashburn (IAD) and Newark (EWR), with elevated latency and/or errors for traffic handled there. It started at 2026-10-15 20:48 UTC and was resolved at 2026-10-15 21:38 UTC; the computed duration was 49 min. Cloudflare reported no customer impact by 2026-10-15 21:24 UTC. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2026-10-15 20:48 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://www.cloudflarestatus.com/incidents/fiv2bu3zf8kx](https://www.cloudflarestatus.com/incidents/fiv2bu3zf8kx)
- [Company: Cloudflare](https://rewindex.com/company/cloudflare.md)
- Versions: before (none: first archived) → after incident\_version:82/fiv2bu3zf8kx@3e80a41c42d5
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Network Performance Issues in Eastern North America
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-10-15 20:48 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-10-15 21:38 UTC
```

**6. Added: Affected components**

```diff
+ Ashburn, VA, United States - (IAD), Cloudflare Sites and Services - Network, Network, Newark, NJ, United States - (EWR), North America - Ashburn, VA, United States - (IAD), North America - Newark, NJ, United States - (EWR)
```

**7. Added: Update** (identified) · 2026-10-15 20:48 UTC

```diff
+ Cloudflare has identified an issue with network performance affecting our Ashburn (IAD) and Newark (EWR) facilities. Customers may observed elevated latency and/or errors for traffic handled by these facilities until the issue is resolved. We are working on a fix for this issue and will have more updates shortly.
```

**8. Added: Update** (monitoring) · 2026-10-15 21:24 UTC

```diff
+ Our engineering teams are continuing to remediate the issue. No customer impact is being seen at this time.
```

**9. Added: Update** (resolved) · 2026-10-15 21:38 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-15 20:48 UTC | Major incident: Network Performance Issues in Eastern North America (this change) | degradation |

All Cloudflare changes: [timeline](https://rewindex.com/company/cloudflare/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/ib81231249e88e1 · Markdown: https://rewindex.com/change/ib81231249e88e1.md · JSON: https://rewindex.com/api/v1/changes/ib81231249e88e1 · Generated 2026-10-17T23:24:02.249Z