# Confluent: Major incident: Multiple customers are reporting networking instability in the Azure West Europe region

**Summary:** Confluent Cloud experienced major networking instability affecting multiple customers in Azure West Europe from 2026-01-08 12:30 UTC to 2026-01-08 16:25 UTC, lasting 3 h 55 min. Confluent reported implementing a fix at 13:09 UTC and subsequently confirmed resolution. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2026-01-08 12:30 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/y34t2x9wmz45](https://stspg.io/y34t2x9wmz45)
- [Company: Confluent](https://rewindex.com/company/confluent.md)
- Versions: before (none: first archived) → after incident\_version:139/xr83lrkdjd18@4afd98fddbd9
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Multiple customers are reporting networking instability in the Azure West Europe region
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-01-08 12:30 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-01-08 16:25 UTC
```

**6. Added: Affected components**

```diff
+ Confluent Cloud
```

**7. Added: Update** (investigating) · 2026-01-08 12:30 UTC

```diff
+ We are currently investigating this issue.
```

**8. Added: Update** (monitoring) · 2026-01-08 13:09 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**9. Added: Update** (resolved) · 2026-01-08 16:25 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-01-08 12:30 UTC | Major incident: Multiple customers are reporting networking instability in the Azure West Europe region (this change) | degradation |

All Confluent changes: [timeline](https://rewindex.com/company/confluent/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/ib7a1140e509ace · Markdown: https://rewindex.com/change/ib7a1140e509ace.md · JSON: https://rewindex.com/api/v1/changes/ib7a1140e509ace · Generated 2026-10-18T03:55:46.709Z