# Zapier: Major incident: Zap History not displaying Zap runs

**Summary:** Zapier reported a major outage affecting Zap History from 2026-09-09 17:51 UTC to 2026-09-09 19:41 UTC, lasting 1 h 49 min. Recent Zap runs could not be accessed or reviewed, but executions continued normally. Zapier implemented a fix and confirmed runs should be available in Zap History again. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-09-09 17:51 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://status.zapier.com/incidents/01M23MR3RRFCQ119H6VX8N9D3M](https://status.zapier.com/incidents/01M23MR3RRFCQ119H6VX8N9D3M)
- [Company: Zapier](https://rewindex.com/company/zapier.md)
- Versions: before (none: first archived) → after incident\_version:62/01M23MR3RRFCQ119H6VX8N9D3M@4e8f64885a0f
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Zap History not displaying Zap runs
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-09-09 17:51 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-09-09 19:41 UTC
```

**6. Added: Update** (investigating) · 2026-09-09 17:51 UTC

```diff
+ We're currently experiencing an issue where the Zap History page is not displaying recent Zap runs happening from today, September 9, 2026 starting at approximately 12:39PM EST. Zap runs are still processing normally, but can't be accessed or reviewed at the moment. We're actively investigating and will continue to update this status page with our progress. Many thanks for your patience! If you have any questions, please contact our Support team at: zapier.com/get-help.
```

**7. Added: Update** (identified) · 2026-09-09 18:14 UTC

```diff
+ We've identified the root cause for Zap runs not displaying in the Zap History, and our Engineering team is working on a resolution. Zap runs are slowly appearing again in the Zap history, and we'll confirm once all Zap runs can be accessed. For any questions, please reach out to our Support team at: zapier.com/get-help.
```

**8. Added: Update** (monitoring) · 2026-09-09 18:59 UTC

```diff
+ The Engineering team has implemented a fix for this issue, and Zap runs continue to load into the Zap History. Executions have not been affected: Zap runs are executing normally. However, the Zap run data was not rendering in the Zap history correctly. We appreciate your patience while we worked through this, and we will share a final update once all Zap runs are displaying successfully. If you have questions or need help, please contact our Support team at: zapier.com/get-help.
```

**9. Added: Update** (resolved) · 2026-09-09 19:41 UTC

```diff
+ We have implemented a fix regarding Zap history runs not showing, so they should be available in your Zap history page now. If you have questions or need help, please contact our Support team at: zapier.com/get-help "zapier.com/get-help": http://zapier.com/get-help.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-09-09 17:51 UTC | Major incident: Zap History not displaying Zap runs (this change) | outage |

All Zapier changes: [timeline](https://rewindex.com/company/zapier/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/ib7199ea3592fd0 · Markdown: https://rewindex.com/change/ib7199ea3592fd0.md · JSON: https://rewindex.com/api/v1/changes/ib7199ea3592fd0 · Generated 2026-10-18T01:52:07.410Z