# Orb: Major incident: Asynchronous workloads degradation

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2026-07-10 17:11 UTC · Detected: 2026-10-19 18:53 UTC
- [Source: https://stspg.io/k70m45p55n4j](https://stspg.io/k70m45p55n4j)
- [Company: Orb](https://rewindex.com/company/orb.md)
- Versions: before (none: first archived) → after incident\_version:752/d9hl6ps9jx0s@bf69b6100941
- Change 1 of 1 for this incident

Incident page (full timeline): [Asynchronous workloads degradation](https://rewindex.com/company/orb/incidents/d9hl6ps9jx0s.md)
## What changed

**1. Added: Title**

```diff
+ Asynchronous workloads degradation
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-07-10 17:11 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-07-10 18:37 UTC
```

**6. Added: Affected components**

```diff
+ Real-time alerting, Webhooks
```

**7. Added: Update** (identified) · 2026-07-10 17:11 UTC

```diff
+ We have identified an issue in asynchronous workloads, including webhook delivery, due to issues with an underlying feature flag provider. We're investigating and working to resolve. This may also be affecting a small number of API endpoint behavior with limited rollout, as they depend on our feature flagging infrastructure.
```

**8. Added: Update** (identified) · 2026-07-10 17:13 UTC

```diff
+ We are continuing to work on a fix for this issue.
```

**9. Added: Update** (monitoring) · 2026-07-10 17:26 UTC

```diff
+ We're seeing recovery in these workloads. Although delayed, we do not expect any lost alerts or webhooks from this incident. We'll continue to update.
```

**10. Added: Update** (monitoring) · 2026-07-10 17:43 UTC

```diff
+ We're continuing to see recovery as we drain our backlog. We apologize for the issue.
```

**11. Added: Update** (monitoring) · 2026-07-10 17:43 UTC

```diff
+ We are continuing to monitor for any further issues.
```

**12. Added: Update** (resolved) · 2026-07-10 18:37 UTC

```diff
+ This incident has been resolved. For customers who faced any impact because of erroneous flag evaluations, we are working directly with them on remediation and next steps.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-07-10 17:11 UTC | Major incident: Asynchronous workloads degradation (this change) | major |

All Orb changes: [timeline](https://rewindex.com/company/orb/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/ib563a21d5c3b20 · Markdown: https://rewindex.com/change/ib563a21d5c3b20.md · JSON: https://rewindex.com/api/v1/changes/ib563a21d5c3b20 · Generated 2026-10-20T00:48:53.483Z