# Lovable: Major incident: Lovable Desktop App for Windows Crashing

**Summary:** Lovable’s Windows desktop app installed from the Microsoft Store crashed on launch in a major incident starting 2026-09-11 10:50 UTC. It lasted 1 h 16 min and was resolved at 2026-09-11 12:06 UTC, when Lovable reported the app was working normally. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-09-11 10:50 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://status.lovable.dev/incidents/01M281DCXY75N9NESPFVNXKDRN](https://status.lovable.dev/incidents/01M281DCXY75N9NESPFVNXKDRN)
- [Company: Lovable](https://rewindex.com/company/lovable.md)
- Versions: before (none: first archived) → after incident\_version:27/01M281DCXY75N9NESPFVNXKDRN@6f5c8cc20b52
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Lovable Desktop App for Windows Crashing
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-09-11 10:50 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-09-11 12:06 UTC
```

**6. Added: Update** (identified) · 2026-09-11 10:50 UTC

```diff
+ The Lovable desktop app for Windows installed from the Microsoft Store is currently crashing on launch. We have identified the cause and are working on releasing an updated version.
```

**7. Added: Update** (resolved) · 2026-09-11 12:06 UTC

```diff
+ The issue causing the Windows Desktop App to crash has now been resolved and the app is working as normal.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-09-11 10:50 UTC | Major incident: Lovable Desktop App for Windows Crashing (this change) | outage |

All Lovable changes: [timeline](https://rewindex.com/company/lovable/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/ib4d0b9e476e303 · Markdown: https://rewindex.com/change/ib4d0b9e476e303.md · JSON: https://rewindex.com/api/v1/changes/ib4d0b9e476e303 · Generated 2026-10-18T02:54:52.718Z