# Travis CI: Major incident: Partial Outage on Notifications

**Summary:** Travis CI reported a major partial outage affecting Background Processing - Notifications and Notifications, preventing notifications from firing. It started at 2020-04-29 20:56 UTC and lasted 38 min, resolving at 2020-04-29 21:35 UTC. The vendor identified notification infrastructure issues and implemented a fix at 21:03 UTC. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2020-04-29 20:56 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: http://stspg.io/jz7rrj6mxlfg](http://stspg.io/jz7rrj6mxlfg)
- [Company: Travis CI](https://rewindex.com/company/travis-ci.md)
- Versions: before (none: first archived) → after incident\_version:213/wyfwrgph2yyj@986b7c008a16
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Partial Outage on Notifications
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2020-04-29 20:56 UTC
```

**5. Added: Resolved time**

```diff
+ 2020-04-29 21:35 UTC
```

**6. Added: Affected components**

```diff
+ Background Processing - Notifications, Notifications
```

**7. Added: Update** (identified) · 2020-04-29 20:56 UTC

```diff
+ We have identified issues with infrastructure handling notifications, which leads to these not been fired. A fix is being worked on.
```

**8. Added: Update** (monitoring) · 2020-04-29 21:03 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**9. Added: Update** (resolved) · 2020-04-29 21:35 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2020-04-29 20:56 UTC | Major incident: Partial Outage on Notifications (this change) | degradation |

All Travis CI changes: [timeline](https://rewindex.com/company/travis-ci/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/ib4095cf6ccb27c · Markdown: https://rewindex.com/change/ib4095cf6ccb27c.md · JSON: https://rewindex.com/api/v1/changes/ib4095cf6ccb27c · Generated 2026-10-18T02:31:33.150Z