# Jupyter (Anaconda): Major incident: Blank pages for anaconda.cloud

**Summary:** Some users saw blank pages when rejecting cookies, affecting AI Platform Application - anaconda.com/app and Anaconda.cloud - Anaconda.cloud Frontend Website. Jupyter (Anaconda) rated the incident major; it ran from 2024-07-03 13:15 UTC to 2024-07-03 14:29 UTC, lasting 1 h 14 min. The vendor marked it resolved and said monitoring would continue. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2024-07-03 13:15 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/hr6h889t9pjz](https://stspg.io/hr6h889t9pjz)
- [Company: Jupyter (Anaconda)](https://rewindex.com/company/jupyter-anaconda.md)
- Versions: before (none: first archived) → after incident\_version:150/p0phtggf4z11@1e5686aa6eff
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Blank pages for anaconda.cloud
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2024-07-03 13:15 UTC
```

**5. Added: Resolved time**

```diff
+ 2024-07-03 14:29 UTC
```

**6. Added: Affected components**

```diff
+ AI Platform Application - anaconda.com/app, Anaconda.cloud - Anaconda.cloud Frontend Website
```

**7. Added: Update** (investigating) · 2024-07-03 13:15 UTC

```diff
+ We are observing issues that some users are seeing a blank page when rejecting cookies. We are looking into the issue and will update this incident accordingly.
```

**8. Added: Update** (resolved) · 2024-07-03 14:29 UTC

```diff
+ This incident is resolved and we will continue to monitor the issue.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2024-07-03 13:15 UTC | Major incident: Blank pages for anaconda.cloud (this change) | outage |

All Jupyter (Anaconda) changes: [timeline](https://rewindex.com/company/jupyter-anaconda/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/ib33d110fd2c7df · Markdown: https://rewindex.com/change/ib33d110fd2c7df.md · JSON: https://rewindex.com/api/v1/changes/ib33d110fd2c7df · Generated 2026-10-18T01:39:42.482Z