# Terraform Cloud (HCP): Major incident: HCP Terraform UI Not Loading

**Summary:** HCP Terraform had a major UI outage causing blank white screens from 2026-08-05 00:05 UTC to 2026-08-05 01:59 UTC, lasting 1 h 54 min. API calls, CI integrations, and CLI usage were not expected to be affected. Engineering implemented a fix at 00:44 UTC and confirmed resolution at 01:59 UTC. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-08-05 00:05 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://status.hashicorp.com/incidents/01KZ7KT06KN9ZZFGWN3RXFV9WR](https://status.hashicorp.com/incidents/01KZ7KT06KN9ZZFGWN3RXFV9WR)
- [Company: Terraform Cloud (HCP)](https://rewindex.com/company/terraform-cloud-hcp.md)
- Versions: before (none: first archived) → after incident\_version:212/01KZ7KT06KN9ZZFGWN3RXFV9WR@a610898239ae
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ HCP Terraform UI Not Loading
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-08-05 00:05 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-08-05 01:59 UTC
```

**6. Added: Update** (identified) · 2026-08-05 00:05 UTC

```diff
+ Customers may see a blank, white screen while using HCP Terraform. This outage currently only impacts the UI; API calls, CI integrations, and CLI usage should not be affected at this time. Our Engineering team has identified the cause and we are actively working on a fix. Once we have additional information, we will share another update.
```

**7. Added: Update** (monitoring) · 2026-08-05 00:44 UTC

```diff
+ Our Engineering team has implemented a fix to resolve the issue. We are monitoring the situation closely and will post an update as soon as the issue is fully resolved.
```

**8. Added: Update** (resolved) · 2026-08-05 01:59 UTC

```diff
+ Our Engineering team has resolved the issue. These systems should now be operating normally. If you continue to experience any problems, please open a ticket with our support team.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-08-05 00:05 UTC | Major incident: HCP Terraform UI Not Loading (this change) | outage |

All Terraform Cloud (HCP) changes: [timeline](https://rewindex.com/company/terraform-cloud-hcp/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/ib196819361ffdc · Markdown: https://rewindex.com/change/ib196819361ffdc.md · JSON: https://rewindex.com/api/v1/changes/ib196819361ffdc · Generated 2026-10-18T00:37:26.224Z