# OVHcloud: Major incident: [GRA1][Dedicated Servers] - Rack G127A24 incident notification

> OVHcloud reported a major outage in GRA1 rack G127A24: vRack was unavailable, preventing customers from accessing and using servers through vRack. The vendor stated a start time of 14/11/2026 08:53 UTC; the incident remained under investigation and open when archived, with a recorded open duration o

Canonical: https://rewindex.com/change/ib108e78813edd0
Last updated: 2026-11-14T09:13:36Z

**Summary:** OVHcloud reported a major outage in GRA1 rack G127A24: vRack was unavailable, preventing customers from accessing and using servers through vRack. The vendor stated a start time of 14/11/2026 08:53 UTC; the incident remained under investigation and open when archived, with a recorded open duration of 0 min at the last update. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-11-14 09:03 UTC · Detected: 2026-11-14 09:13 UTC
- [Source: https://bare-metal-servers.status-ovhcloud.com/incidents/5z8c008hlrh7](https://bare-metal-servers.status-ovhcloud.com/incidents/5z8c008hlrh7)
- [Company: OVHcloud](https://rewindex.com/company/ovhcloud.md)
- Versions: before (none: first archived) → after incident\_version:765/5z8c008hlrh7@22c4f30f8855
- Change 1 of 2 for this incident

Incident page (full timeline): [\[GRA1\]\[Dedicated Servers\] - Rack G127A24 incident notification](https://rewindex.com/company/ovhcloud/incidents/5z8c008hlrh7.md)
## What changed

**1. Added: Title**

```diff
+ [GRA1][Dedicated Servers] - Rack G127A24 incident notification
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ investigating
```

**4. Added: Start time**

```diff
+ 2026-11-14 09:03 UTC
```

**5. Added: Affected components**

```diff
+ Dedicated Servers || Network - GRA
```

**6. Added: Update** (investigating) · 2026-11-14 09:03 UTC

```diff
+ We are currently experiencing an incident affecting our Dedicated Servers offering, which is causing temporary availability issues in the rack G127A24. Please find the details of this incident below : Start time : 14/11/2026 08:53 UTC Impacted Service(s) : vRack network is temporarily unavailable in the specified rack. Customers Impact : Customers are temporarily unable to access and use their servers through vRack network. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-14 09:03 UTC | Major incident: \[GRA1\]\[Dedicated Servers\] - Rack G127A24 incident notification (this change) | outage |
| 2026-11-14 10:03 UTC | [Incident updated: \[GRA1\]\[Dedicated Servers\] - Rack G127A24 incident notification](https://rewindex.com/change/rbec8de11807c0f.md) | Normal progress |

Next: [change](https://rewindex.com/change/rbec8de11807c0f.md) · All OVHcloud changes: [timeline](https://rewindex.com/company/ovhcloud/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Major incident: [GRA1][Dedicated Servers] - Rack G127A24 incident notification on OVHcloud’s status page, changed 2026-11-14 09:03 UTC (change 1 of 2).

- Canonical URL: https://rewindex.com/change/ib108e78813edd0
- Citation: OVHcloud, “Major incident: [GRA1][Dedicated Servers] - Rack G127A24 incident notification” (2026-11-14 09:03 UTC). Archived by Rewindex: https://rewindex.com/change/ib108e78813edd0 (CC BY 4.0).
- Markdown link: `[OVHcloud: Major incident: GRA1Dedicated Servers - Rack G127A24 incident notification (2026-11-14)](https://rewindex.com/change/ib108e78813edd0)`


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Canonical: https://rewindex.com/change/ib108e78813edd0 · Markdown: https://rewindex.com/change/ib108e78813edd0.md · JSON: https://rewindex.com/api/v1/changes/ib108e78813edd0 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-15T00:21:13.589Z