# Upstash: Critical incident: Login Issues on Upstash Console

**Summary:** Upstash reported critical login and availability issues affecting only Upstash Console, starting 2025-10-20 07:00 UTC; products remained operational. The incident was resolved with a computed duration of 0 min, although the update reports issues between 07:00 UTC and 09:23 UTC as a side effect of an underlying cloud-provider incident. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2025-10-20 07:00 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/blt426dr5x5b](https://stspg.io/blt426dr5x5b)
- [Company: Upstash](https://rewindex.com/company/upstash.md)
- Versions: before (none: first archived) → after incident\_version:171/z5flx0hpxw33@83a483a937be
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Login Issues on Upstash Console
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-10-20 07:00 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-10-20 07:00 UTC
```

**6. Added: Update** (resolved) · 2025-10-20 07:00 UTC

```diff
+ As a side effect of an incident on the underlying cloud provider, Upstash Console has had availability issues between 07:00UTC and  09:23UTC. Only Upstash Console is impacted, Upstash products remained operational.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-10-20 07:00 UTC | Critical incident: Login Issues on Upstash Console (this change) | outage |

All Upstash changes: [timeline](https://rewindex.com/company/upstash/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/ib024f76c6cde71 · Markdown: https://rewindex.com/change/ib024f76c6cde71.md · JSON: https://rewindex.com/api/v1/changes/ib024f76c6cde71 · Generated 2026-10-18T02:54:36.441Z