# 1Password: Major incident: Sign-in issues affecting 1Password SaaS Manager

**Summary:** 1Password SaaS Manager experienced a major-impact sign-in incident affecting Sign in and USA/Global - Sign in, starting at 2026-04-22 15:18 UTC. The issue was mitigated at 15:27 UTC and resolved at 2026-04-22 16:06 UTC; the recorded duration was 47 min. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-04-22 15:18 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/mwg0pldwp18t](https://stspg.io/mwg0pldwp18t)
- [Company: 1Password](https://rewindex.com/company/1password.md)
- Versions: before (none: first archived) → after incident\_version:302/0s1c8fs68h0q@b4838baf2a34
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Sign-in issues affecting 1Password SaaS Manager
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-04-22 15:18 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-04-22 16:06 UTC
```

**6. Added: Affected components**

```diff
+ Sign in, USA/Global - Sign in
```

**7. Added: Update** (investigating) · 2026-04-22 15:18 UTC

```diff
+ We’re aware of an issue affecting sign-in to 1Password SaaS Manager. Our teams are actively investigating and working to resolve this as quickly as possible.
```

**8. Added: Update** (monitoring) · 2026-04-22 15:27 UTC

```diff
+ The issue affecting sign-in to 1Password SaaS Manager has been mitigated. Our teams are continuing to monitor the situation to ensure stability.
```

**9. Added: Update** (resolved) · 2026-04-22 16:06 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-04-22 15:18 UTC | Major incident: Sign-in issues affecting 1Password SaaS Manager (this change) | outage |

All 1Password changes: [timeline](https://rewindex.com/company/1password/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/iafee998c87c18c · Markdown: https://rewindex.com/change/iafee998c87c18c.md · JSON: https://rewindex.com/api/v1/changes/iafee998c87c18c · Generated 2026-10-18T02:29:30.451Z