# Wiz: Major incident: Intermittent login failures affecting prod-eu24 only

**Summary:** Wiz reported a major incident involving intermittent login failures affecting prod-eu24 only, impacting Authentication and Portal. It started at 2026-04-27 10:35 UTC and was resolved at 2026-04-27 11:43 UTC, lasting 1 h 8 min. A fix was implemented and monitored before resolution; no cause was stated. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-04-27 10:35 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/rb7c00l3kx83](https://stspg.io/rb7c00l3kx83)
- [Company: Wiz](https://rewindex.com/company/wiz.md)
- Versions: before (none: first archived) → after incident\_version:323/bmf16phdsrzr@4e812b02bb12
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Intermittent login failures affecting prod-eu24 only
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-04-27 10:35 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-04-27 11:43 UTC
```

**6. Added: Affected components**

```diff
+ Authentication, Portal
```

**7. Added: Update** (identified) · 2026-04-27 10:35 UTC

```diff
+ The issue has been identified and a fix is being implemented.
```

**8. Added: Update** (monitoring) · 2026-04-27 11:33 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**9. Added: Update** (resolved) · 2026-04-27 11:43 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-04-27 10:35 UTC | Major incident: Intermittent login failures affecting prod-eu24 only (this change) | outage |

All Wiz changes: [timeline](https://rewindex.com/company/wiz/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/iaf0311e6b44e85 · Markdown: https://rewindex.com/change/iaf0311e6b44e85.md · JSON: https://rewindex.com/api/v1/changes/iaf0311e6b44e85 · Generated 2026-10-18T00:39:13.667Z