# Datadog: Critical incident: Errors Pulling Container Images

**Summary:** Datadog reported a critical Container Registry outage starting 2026-07-03 00:25 UTC, preventing some users from downloading or deploying Datadog Agent, Cluster Agent, and other images from registry.datadoghq.com; running containers were unaffected. A fix was implemented, and the incident was resolved at 2026-07-03 01:29 UTC after 1 h 3 min. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-07-03 00:25 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/gs85vq0xmxcx](https://stspg.io/gs85vq0xmxcx)
- [Company: Datadog](https://rewindex.com/company/datadog.md)
- Versions: before (none: first archived) → after incident\_version:274/rpj3lwgx1s3s@2549aafb2ae5
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Errors Pulling Container Images
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-07-03 00:25 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-07-03 01:29 UTC
```

**6. Added: Affected components**

```diff
+ Container Registry
```

**7. Added: Update** (investigating) · 2026-07-03 00:25 UTC

```diff
+ We are investigating errors pulling Datadog container images from registry.datadoghq.com. As a result of this issue, some users may be unable to download or deploy the Datadog Agent, Cluster Agent, and other Datadog container images. Containers that are already running are not affected.
```

**8. Added: Update** (identified) · 2026-07-03 00:55 UTC

```diff
+ The issue has been identified and a fix is being implemented.
```

**9. Added: Update** (monitoring) · 2026-07-03 01:21 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**10. Added: Update** (resolved) · 2026-07-03 01:29 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-07-03 00:25 UTC | Critical incident: Errors Pulling Container Images (this change) | outage |

All Datadog changes: [timeline](https://rewindex.com/company/datadog/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/iaefbebc969ab0c · Markdown: https://rewindex.com/change/iaefbebc969ab0c.md · JSON: https://rewindex.com/api/v1/changes/iaefbebc969ab0c · Generated 2026-10-18T00:38:15.595Z
