# Otter.ai: Major incident: Meeting notetakers are not joining meetings

> Major incident: Meeting notetakers are not joining meetings. Detected 2026-11-07 by Rewindex: what changed on Otter.ai’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/iaeb8f8569b6600
Last updated: 2026-11-07T00:13:20Z

**Summary:** _summary pending_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-11-07 00:09 UTC · Detected: 2026-11-07 00:13 UTC
- [Source: https://status.otter.ai/incidents/01M6SNE0H4VJ2V5AH9EKDNDTGC](https://status.otter.ai/incidents/01M6SNE0H4VJ2V5AH9EKDNDTGC)
- [Company: Otter.ai](https://rewindex.com/company/otter-ai.md)
- Versions: before (none: first archived) → after incident\_version:33/01M6SNE0H4VJ2V5AH9EKDNDTGC@7f4b5243c66e
- Change 1 of 3 for this incident

Incident page (full timeline): [Meeting notetakers are not joining meetings](https://rewindex.com/company/otter-ai/incidents/01M6SNE0H4VJ2V5AH9EKDNDTGC.md)
## What changed

**1. Added: Title**

```diff
+ Meeting notetakers are not joining meetings
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ investigating
```

**4. Added: Start time**

```diff
+ 2026-11-07 00:09 UTC
```

**5. Added: Update** (investigating) · 2026-11-07 00:09 UTC

```diff
+ We're seeing an issue with our cloud infrastructure provider that is affecting parts of Otter. As a result, the Otter Notetaker is not joining meetings, and some processing may be delayed. The provider's issue is stopping us from adding new computing capacity. Our team is working with them and monitoring closely to get services back to normal as quickly as possible.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-07 00:09 UTC | Major incident: Meeting notetakers are not joining meetings (this change) | outage |
| 2026-11-07 01:13 UTC | [Incident updated: Meeting notetakers are not joining meetings](https://rewindex.com/change/re5a3331f42fb05.md) | Normal progress |
| 2026-11-07 02:53 UTC | [Incident updated: Meeting notetakers are not joining meetings](https://rewindex.com/change/r7db11b575af501.md) | Normal progress |

Next: [change](https://rewindex.com/change/re5a3331f42fb05.md) · All Otter.ai changes: [timeline](https://rewindex.com/company/otter-ai/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Major incident: Meeting notetakers are not joining meetings on Otter.ai’s status page, changed 2026-11-07 00:09 UTC (change 1 of 3).

- Canonical URL: https://rewindex.com/change/iaeb8f8569b6600
- Citation: Otter.ai, “Major incident: Meeting notetakers are not joining meetings” (2026-11-07 00:09 UTC). Archived by Rewindex: https://rewindex.com/change/iaeb8f8569b6600 (CC BY 4.0).
- Markdown link: `[Otter.ai: Major incident: Meeting notetakers are not joining meetings (2026-11-07)](https://rewindex.com/change/iaeb8f8569b6600)`


---
Canonical: https://rewindex.com/change/iaeb8f8569b6600 · Markdown: https://rewindex.com/change/iaeb8f8569b6600.md · JSON: https://rewindex.com/api/v1/changes/iaeb8f8569b6600 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-07T16:29:12.977Z